How to get reimbursed for food lost during a power outage without insurance
๐จ Attention ๐จ Did you lose all your food during a recent power outage and don't have insurance? We've got you covered! Check out our latest article on how you can get reimbursed for the food you lost, even without insurance. #PowerOutage #Reimbursement #FoodAssistance #HoustonStrong ๐ช๐ผ๐ก
Ask Amy: If a neighborโs tree falls on your fence/car/house who is responsible?
Who pays for tree damage caused by the storm? Is there a way to register your home for priority electric service? Investigator Amy Davis is working to find answers to your storm related questions. We know a lot of you are dealing with clean-up from trees down in your neighborhood.
Does insurance cover spoiled food during power outages?
If you are still without power in the Houston area, chances are all the food in your fridge is about to go bad. We all know food is expensive and there could be hundreds of dollars lost if you have to throw it out. So, can you get money back for spoiled food during a storm?
Ask Amy: Facility Fees added to Houstoniansโ medical bills
We know a lot of you are paying more for your medical bills with added โfacility feesโ. Some seeing hundreds of dollars in charges above your co-pay. Investigator Amy Davis has heard from a lot of you about these fees after the KPRC 2 Investigation earlier this month. In this weekโs Ask Amy episode, Amy talked to experts about these fees and what you can do about it.
Ask Amy: Can my HOA just raise my dues?
From fines and fees to unexplained expenses we commonly hear your complaints about issues some of you are having with your homeownerโs association. Investigator Amy Davis is getting answers to your HOA related questions with Attorney David Kahne. He represents homeowners in battles against their HOAโs.
โItโs absolutely outrageousโ: Houston resident charged surprise $400 โfacility feeโ after doctor visit
Unexpected, unexplained fees are driving up the cost of doctor visits for families across Houston. We are talking hundreds of dollars in charges above your co-pay. Theyโre called โfacility fees,โ and patients are told days or weeks after their appointments they have to pay up. KPRC 2 Investigator Amy Davis is looking into these facility fees and getting answers for people who are worried about their own bills.
Ask Amy: Insurance sticker shock! Two things that impact your insurance rates
We are hearing from a lot of you who have sticker shock when it comes to insurance rates right now. And thatโs if the company will even renew you. A lot of people are being denied insurance coverage. In this weekโs Ask Amy, Amy Davis looks into whatโs going on with rates and how technology is playing a bigger role in determining how much you will pay.
Ask Amy: Costly, common myths about divorce
A major life change like divorce can be stressful and expensive. There are common myths about divorce that can cost you a lot of money. For an episode of Ask Amy, Amy Davis talks with a lawyer who helps women navigate divorce and the top divorce myths that could cost you.
Ask Amy: Your FAQ about the new Houston water bill plan
Houston water customers DRAINED from inaccurate, exorbitant bills are hopeful the mayorโs new plan to fix the problems will work. But many of you have questions about the process. Investigative reporter Amy Davis has answers to your most common water bill plan questions.
Ask Amy: Student and parents rights when something goes wrong
If your child gets in trouble at school, there are certain things parents or guardians need to know. This is true even if your student is at fault. The Earl Carl Institute at Texas Southern University, in part, helps educate parents on student rights. In this weekโs Ask Amy, Amy Davis explains what to do when something goes wrong.
Ask Amy: How to prevent property deed issues and protect home ownership in Houston
There are a lot of communities in Houston where families live for generations. Often times there are issues with property deeds and home ownership. In this weekโs Ask Amy, Amy Davis has what you can do now to prevent a big problem a lot of Houstonians face.
Ask Amy: How to cut funeral costs with the help of a funeral negotiator
Itโs something every person will probably have to deal with at some point. We are talking about paying funeral costs for your loved one or planning ahead for yourself. Amy Davis talks with the โFuneral Negotiatorโ about how to keep funeral costs down.
Ask Amy: Huge spike in credit report mistakes; hereโs how to get yours corrected
When was the last time you checked your credit report? You may want to check it again after hearing this. Complaints about credit report errors have more than doubled since 2021. Amy Davis explains why and what you can do about it.
The No Surprises Act explained: What you need to know
How many times have you gotten a medical-related bill in the mail and been shocked at the fees when you open it up? There is help available for people fighting surprise medical bills. The No Surprises Act is meant to help stop surprise medical bills but also help people find answers when they run into a bill issue. The federal law went into effect in 2022. It gives consumers protections from surprise medical bills under certain circumstances.
New twist on old โromance scamโ has thieves asking to send you money
You smell the flowers in the store and see the heart-shaped candy and gifts. This is the time of year when people may feel extra lonely and more vulnerable to fall for romance scams. Amy Davis warns that thereโs a new twist on the old romance scams youโve heard about.
Ask Amy: Can I get my money back for mail packages that arrive late?
Paying extra for expedited shipping is proving to be a big waste for Houston area mail customers. Now some of you are asking Amy Davis if you can get your money back for packages that arrived way behind schedule or havenโt arrived at all.
How thieves can use a video you posted to social media to scam you
You may think you would never fall for a scam. But with artificial intelligence (AI) and other technology, thieves are always learning new ways to trick you. So we need to be learning new ways to fight back! They can even use your own social media posts to trick you.
โToo good to be trueโ: Surprise packages could be a sign youโre a fraud victim
When packages you didnโt order arrive with your name on them, that is a red flag, especially if whatโs inside is something medical-related. Amy Davis has the warning about fraud that is happening in the Houston area.
Ask Amy: Landlord wonโt give security deposit back - what can I do?
We get a lot of questions about landlord tenant law and what landlords can and cannot legally do. A renter asked Amy Davis about her security deposit back. She says she left her duplex in good condition, and she gave 30 days' notice, but her landlord is not giving it back. What can she do? Yolanda Burnett's question about the deposit is a little different.
Ask Amy: Unclaimed money letter could be legit
We all get a lot of junk mail. So, if you get a letter that says you have unclaimed money you may not trust it. One viewer sent Amy Davis a letter she thought was fake, but Amy had the feeling right away that it might be real. You should know about this in case you get a similar letter in the mail.
Ask Amy: Frozen, busted pipe? Big mistake people make when filing insurance claim
If you have frozen, busted pipes and damage in your home you will be dealing with your insurance company. Amy Davis says how you handle that claim right from the very start matters.Attorney Eric Dick joined Amy for an episode of Ask Amy to go talk about storm damage and your insurance claims.
Ask Amy: Can an insurance company offer you a rate, then change the price after youโve paid?
Maybe you have resolved to save money in the new year. One way you could do that is by shopping for new home insurance. But Amy Davis signed up with a new insurance company, then realized that low rate you are offered can change with no notice.
Houston City Council delays vote on water bill ordinances that couldโve provided instant relief to customers
The city of Houston could finally see changes to its policy that will hopefully help Houstonians who are feeling DRAINED by high water bills. The vote on new proposals was put on hold during the city council meeting.
Ask Amy: Can a water leak cause high bills for customers nearby?
Some of you are wondering if all of the water leaks youโre seeing around Houston are directly impacting your water bill. This is just one of the questions I got from a viewer as we continue our โDRAINEDโ investigation into city water bill issues.
4 things to know before signing up for solar panels
Before you answer that knock at your door, listen up. Solar panel salespeople are canvassing neighborhoods across Houston. Some 55,000 homeowners in the Houston area have them now. Investigative reporter Amy Davis has what you should know before you sign on that iPad or tablet.
Ask Amy: Does a car salesperson have to tell you about previous car damage?
If you are in the market for a new or used car there are key questions you should ask while negotiating the deal. Dani Karni from Lone Star Legal Aid joined Amy for an episode of Ask Amy. She says donโt be afraid to ask the dealer specific questions.
Ask Amy: 6 ways to deter thieves from stealing your stuff
The busy holiday season is almost here and the shopping centers and malls around town will be getting busier. This time of year is prime time for thieves. We know to park in well lit areas and hide valuables from plain sight. But there are a few other things you can do to make your vehicle a harder target for thieves.
Ask Amy: Can my boss do that?
More than 100 Kingwood-area restaurant employees are getting backpay after the U.S. Department of Labor discovered their employer failed to pay them overtime. In some cases, they were not even paid the legal minimum wage. We are looking into common questions regarding worker rights including how to know if you have money owed from a previous employer, or what to do if you think your employer is not paying you the right amount.
Ask Amy show notes: Will and estate planning for all ages
Simple things every family needs to consider for a will, power of attorney, and other important legal documents. Attorney Bri Holcombe with the Hunt Law Firm joins Amy to explain what people should know about estate planning and wills. Plus, where you can go for free help.
The warning signs someone is already using your personal info
Patients from some of Houston's largest medical facilities are the victims of a major data breach. Investigator Amy Davis has with what you should know about medical ID theft and how to know if your information has already been compromised.
Ask Amy show notes: Avoiding roof scams
The roofing industry is not regulated or licensed, so you really need to watch out. Investigator Amy Davis looks into what you should know before hiring roofing help. Christian and Jennifer Hernandez from JC and C Roofing join Amy Davis for an episode of Ask Amy.
Ask Amy: What to do if your identity is stolen + hidden electricity bill fees
A common concern you ask us about is identity theft. Iโm spelling out what to do if your identity is stolen and things you can do to protect yourself from ID theft. Also, this week: a warning about more hidden fees on your electricity bill.
Ask Amy: 8 steps to protect yourself from ID theft
It can ruin your credit and cause a lot of problems. But a lot of people donโt worry about identity theft until it happens. This is a topic KPRC 2 Investigator Amy Davis gets questions about. The number one way to protect yourself from identity theft is to check whatโs going on with your financial information and do it often.
Ask Amy: Making money off robocalls, family fights water bill
How many times do you get calls from numbers you donโt know? There is a way to make money off those unwanted telemarketing calls. Iโll explain. Plus, Iโm helping to get answers for one family โDRAINEDโ over crazy water bills. And - downtown parking customers charged WAY MORE than the price that was posted. Youโll want to double-check those signs the next time you park downtown.
Ask Amy show notes: Skyrocketing Homeowners Insurance
We are hearing from you about rising homeownerโs insurance rates. Jessica Fuentes with Brazos Insurance Agency joins Amy Davis to discuss homeowners insurance. Will rates ever go back down? What is a โbait and switchโ quote? Plus, what you should know about windstorm insurance and your roof.
Ask Amy: A move to help lower your energy bills + IRS letter warning
In this summer heat, all of our home air conditioners are working overtime - which means you might be paying more for your electricity bill. You know I am always looking for ways to save you money! This week producer Andrea Slaydon and I did some research on ways to save on your energy bills.
Looking to save money? You might qualify for free weatherization updates for your home
We are always looking for ways to save you money. The Texas summer heat means you are probably using more electricity to cool off your home. Viewer Don Conger emailed Investigator Amy Davis and said his utility bills are sky-high. Heโs looking for a company that will do a home energy audit to show him things he can do in his home to conserve electricity.
Ask Amy: Are you guaranteed to get a refund if your flight is canceled?
From refunds to vouchers, every airline operates differently in what theyโll do for you if you have a flight cancelation or delay. Learn what you need to know before you book your next trip and how you can even save on plans you already have.
Ask Amy show notes: Save on travel
In this episode of Ask Amy, learn how to save money on travel both for trips you have planned and trips you are looking to book. What you need to know before you book your next trip. Plus, the best way to track what different airlines will do if a delay or cancellation pops up.
Ask Amy: 20+ ways Veterans can get help
From housing repairs to medical care, thousands of people in our area have help available that they may not know about. Amy Davis talks with Col. Dave Lewis, Ret., Harris County Veterans Services, about different types of services available for Veterans and their families.
Ask Amy: 4 questions to ask before buying a car + homeowner stuck with $18K repair bill
Investigator Amy Davis explains what you need to know about buying a new or used car, including ways to save you money and protect you from potential fraud. Plus, the latest in a case of a homeowner stuck with a huge bill after a contractor she did not hire caused damage to her property.
Ask Amy: Expect to pay more for another bill + utility work mess
When yet another utility company hikes up fees, even just a little, it can make a difference. Iโll explain what you can expect from the latest fee. Plus, utility work is causing frustration in one neighborhood. Iโll look into what you should know before a utility company starts digging in your backyard.
Ask Amy show notes: Utility work in neighborhoods & your rights
Itโs a complaint we hear frequently. Utility companies work in neighborhoods and leave damage or a mess behind. What can you do? Can companies just come to your property? In this week's Ask Amy episode, we've got answers to some of your questions about utility work in neighborhoods in our area.
Ask Amy show notes: Protecting your money
From rising interest rates and inflation to bank failures, youโve seen the news- but what are you doing about it? In this episode, Amy Davis gets practical advice from RIA Advisorsโ Danny Ratliff about how to make sure you are protecting your savings. From checking accounts to your 401k, we give you 4 steps to take today to recession-proof your finances.
โBreaking Freeโ: What you need for planning your escape
Many times if you or a loved one is planning to get out of a dangerous relationship, there are financial and legal aspects you need to know about. Learn more about what someone needs to do to prepare legal and other documents before an escape.
Ghosted by company: Customer stuck paying for a service that doesnโt work
Whether itโs a streaming service, a food box, or a clothing service, you probably have a subscription service to something. But a lot of these businesses and subscriptions are automated and getting in touch with someone when you have a problem can be tough. One woman asked Amy Davis for help when she was stuck paying for a service and a product that didnโt work.
Ask Amy episode notes: Five quick โWays 2 Saveโ on your monthly budget
We are helping you find extra money in your budget. From skincare products to subscription fees, in this Ask Amy episode, we have ways you can save money. Amy Davis also takes us to one big box store to show how you can get discounts at the checkout.