Houston Health Department overwhelmed with calls about COVID-19 testing

Mayor Turner opens testing to anyone

COVID-19 testing criteria expanded

HOUSTON – The Houston Health Department is being bombarded by calls about coronavirus testing one day after Mayor Sylvester Turner announced that testing would be open to everyone.

The HHD phone lines opened at 9 a.m., and just two hours later, the agency said it had already given out more than 300 unique ID codes for people to get tested.

In a tweet, the HHD said it was adding operators and lines to the call centers.

Turner also shared a tweet saying the system was overwhelmed and for people to please be patient.

During his daily update Monday, Turner announced that Houston’s two public testing sites had doubled the capacity and could now test 500 people at each location.

Turner also announced that testing would be opened up to anyone who wanted it, not just people who were showing symptoms.

People can call 832-393-4220 between 9 a.m. and 7 p.m. to receive a unique identification code and instructions on where to go for testing and how to obtain their test results.

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About the Author:

Daniela Sternitzky-Di Napoli has been a digital news editor at KPRC 2 since 2018. She is a published poet and has background in creative writing and journalism. Daniela has covered events like Hurricane Harvey and the Astros World Series win. In her spare time, Daniela is an avid reader and loves to spend time with her two miniature dachshunds.