Texas Medical Center increases parking fees. How families in need can find help
On Jan. 1, 2023, The Texas Medical Center, which serves 10 million patients a year and has over 100,000 medical workers, suddenly raised its parking fee from $15 to $19 for people parking 10 hours or more a day. This is a huge expensive for many families in our area. We also have solutions if you need help paying for parking.
KPRC 2 Investigates: Can dealerships charge over MSRP?
For a lot of people, shopping for a new car has always been intimidating and frustrating and even more so in today’s market with higher prices. As consumers, we’ve been trained to start with the sticker price or MSRP and try to negotiate that down. But now, dealerships are adding markups on top of the MSRP. KPRC 2 Investigates explains what’s going on and how you can still negotiate the best price.
The Evidence Room: Best of Season 1
To dig deeper into the Houston area's most notorious crimes, KPRC 2 Investigates launched the original docuseries, ‘The Evidence Room.’ In each episode, you get unprecedented access to the Harris County Archives of Criminal Exhibits, like confession tapes, secret recordings, crime scene photos, and videos - and even the murder weapons themselves.
KPRC 2 Investigates: Fake crypto coach steals $30,000+ from Conroe family
As you look to make money in the new year, you may be curious about cryptocurrency. While it’s becoming more popular, it can be confusing. That’s part of why so many people fall victim to crypto fraud. A Conroe man said he did his homework and thought he was doing everything right, but he still lost a lot of money. He called KPRC 2 Investigates for help.
Here are 5 ways to avoid a high water bill
KPRC 2 Investigates is exposing problems with Houston’s water bills and meter reading issues. In our ‘DRAINED’ Investigation, we learned many of you are getting crazy high bills and waiting months trying to resolve them. As people continue to send us questions and concerns we wanted to share five things you need to do to make sure you are not stuck with an insanely high water bill that you don’t owe.
KPRC 2 Investigates: ‘Big problem’ with new design of Texas temp tags
Beginning Dec. 9, 2022, when you buy a new or used vehicle the temporary paper plate you’ll get on it will look a little different. It’s part of the Department of Motor Vehicle’s plan to crack down on fraudulent paper tags. But some law enforcement officers are already saying there’s a big problem with the new design. KPRC 2 Investigates is looking into why they say it doesn’t go far enough.
Report shows aging Houston water plants require multimillion-dollar upgrades, replacements
The water purification plant that lost power, forcing a citywide boil order, require multi-million-dollar upgrades and replacements due to poor conditions, according to an engineering report obtained by KPRC 2 Investigates.
KPRC 2 Investigates: Bank cancels account, keeps $6,300 from customer
Most of us depend on banks to keep our money safe. But some consumers say when they needed their money their bank held it for days and sometimes weeks. They called KPRC 2 Investigates for help. Investigator Amy Davis is looking into what you need to know about your rights and your money.
Commissioners approve new agreement between city, Harris County over responsibilities at NRG Park after deadly Astroworld Festival
Harris County Commissioners voted to approve the new potential agreement between Harris County and the City of Houston over their responsibilities at NRG Park The consensus comes a little more than a year after 10 people lost their lives because of a crowd crush at the Astroworld Festival on Nov. 5, 2021.
Ask Amy show notes: “DRAINED” Investigation into water bills
For this Ask Amy episode, we are taking a look at the entire KPRC 2 Investigates series on the City of Houston water department. Investigator Amy Davis led our team on the ‘DRAINED’ series as we looked into issues from outstanding huge bills to brown water.
Astroworld Tragedy: New agreement details NRG Park mass event planning after deadly festival
The fallout of the Astroworld Festival garnishes a new potential agreement between Harris County and the City of Houston over their responsibilities at NRG Park.The consensus comes a little more than a year after 10 people lost their lives because of a crowd crush at the Astroworld Festival in 2021. For the last year, families watched as city and county leaders fumbled for answers to their questions of accountability.
KPRC 2 Investigates: How does Houston Water Department compare to other major cities?
Inaccurate meter readings and soaring high water bills are leaving many Houston water customers feeling drained. In our KPRC 2 Investigates ‘DRAINED’ series, we have explained the problems. We wanted to know how the City of Houston’s water department compares to other cities. Global research firm J.D. Power has surveyed water customers of municipal utilities for an annual study every year since 2016.
KPRC 2 Investigates: How to fight your water bill
Dozens of you are telling us about your experience with the Houston Water Department. We’ve heard about phone calls, emails unanswered, and little to no communication to explain huge bills that threaten you and your family’s well-being. Now, KPRC 2 Investigates explains a customer’s last chance at getting help and how often it is working.
KPRC 2 Investigates murky, brown drinking water in one community
Drained. That’s how Houston water customers said they feel after trying to get help from the city of Houston. They want explanations about inaccurate meter reads, huge water bills, and now dirty, murky water. KPRC 2 Investigates continues this search for answers with homeowners who say the city of Houston is failing their families.
HPD: Catalytic Converter thefts down for first time in 2 years
The thefts of catalytic converters is a crime that has cost victims thousands of dollars, massive inconvenience and it has led to other violent crimes against people.However, there is good news in the fight to curb catalytic converter thefts. After a meteoric rise over the last two years, they are down in recent months, according to the Houston Police Department.
Ask Amy show notes: Answers to your questions about water bills
You have told us about the issues you are having with water bills in the city of Houston. Our Investigates team is working to find answers and solutions for you. On today’s Ask Amy, Amy Davis, and producer Andrea Slaydon talk about the series of water bill stories the team is working on.
KPRC 2 Investigates: Who is paying the highest water bills in the City of Houston?
All this week, KPRC 2 Investigates is looking into your complaints of irregular and inaccurate water bills. You might be surprised to see how much your neighbors are paying for water bills. We are looking into which homeowners in Houston use the most water and how much they’re paying each month.
KPRC 2 Investigates demands answers about water bill issues all across the Houston area
Our KPRC 2 Investigates team has heard your complaints about your City of Houston water bills. These concerns include everything, from excessive water bills to outrageous and irregular meter readings. Customers are feeling “drained” and frustrated that there is no apparent recourse, and many are finding it hard to get answers from the city. It’s why all this week, the KPRC 2 Investigates team is taking a hard look at these issues and pushing city leaders for solutions.
DRAINED: KPRC 2 Investigates demands answers for you - about water bill issues in Houston
From Acres Homes to Houston’s Energy Corridor and up north in the Crosby area, water customers say they are feeling drained over stressful water bill issues. We are bringing your concerns to city leaders and helping to find solutions.
DRAINED: KPRC 2 Investigates excessive water bills and the struggle to get answers
It’s beyond frustrating when you have a major problem and no one seems to be able to help. For months, our KPRC 2 Investigates team has heard your complaints about your City of Houston water bills. These concerns include everything, from excessive water bills to outrageous and irregular meter readings.