Top 5 questions about oil and gasoline prices
Many people are sending KPRC2 Investigates questions about gas prices and asking how the oil supply works. We took those questions to the industry’s top experts. We found answers at CERAWeek, the largest energy conference in the world, currently in downtown Houston at the Hilton Americas and George R Brown Convention Center.
KPRC 2 Investigates: Received a high water bill? Here’s how to fight it
KPRC 2 Investigates has received a flood of complaints against the city of Houston water department. Customers are calling us when they receive abnormally high, astronomical bills that they believe must be the result of a mistake or billing error. They say their calls and emails to the city go unanswered or drag on for months without resolution.
KPRC 2 Investigates: Here is what we found when we tested the air from bathroom hand dryers
No one will argue that washing your hands after you use the restroom is important. It's how you dry them that's up for debate.You've probably heard or read the reports from researchers at respected universities like Harvard and major medical schools all over the world. Researchers say hot air hand dryers can blow bacteria like fecal matter all over your hands. KPRC 2 Investigates had to test it to answer the question: To air dry or towel dry. Which is safer?
KPRC 2 Investigates: Phone number swap scam warning
A new scam is targeting something just about all of us have in our pocket or purse - our cell phone. It’s called SIM swap fraud and our KPRC 2 Investigates team explains how criminals can steal your phone, your personal information and your money, without ever touching your device. We have the warning plus, what you need to do to protect the information on your phone.
KPRC 2 Investigates: Influx of temporary paper tags tied to crime, frustrating police
There's no doubt you've noticed the increasing number of temporary paper license plates on the roadways these days. Law enforcement officers say the plates are contributing to unsolved violent crimes and costing law abiding citizens money. KPRC 2 investigator Amy Davis has learned the people fraudulently selling the plates are taking advantage of lax oversight by the Department of Motor Vehicles.
KPRC 2 Investigates Texas Rent Relief program: Single mother served with eviction papers while waiting for help
A single mother with two girls and desperate for help turns to KPRC 2 Investigates team after she tried everything else. She says a confusing mess now has her being evicted from her home. Our team looked into the problem and found she’s not the only one in this situation.
Here are your rights when a company won’t honor a warranty
Whether you pay for an extended warranty or the product you buy comes with one, you expect the company to make the repairs it promised when you need them. Many consumers are discovering businesses are making it nearly impossible to file claims for warranty work. KPRC 2 Investigates discovered that consumers do have rights when it comes to warranties.