KPRC 2 Investigates: Holiday return headaches, third-party shipping issues
If you are returning something you got over the holidays - it might not be as easy as in the past specially if it's a larger item. A record number of people shopped online this holiday season. That combined with the pandemic and shipping supply issues means the holiday returns season is shaping up to be a challenge. KPRC 2 Investigates is looking into third party shipping issues.
Couple says they paid shipping company over $22,000 to send their belongings despite delay
When the Bieltz family moved from Puerto Rico to Sugar Land, they figured the belongings they paid thousands of dollars to have shipped would be delivered in about two weeks. However, it was anything but timely.