Water bill hike coming. So what is the city doing with that extra money?
Houstonโs water rates are going up again in less than two weeks on April 1st. Itโs the fourth increase since September of 2021. Investigative reporter Amy Davis explains how much you can expect your bill to increase and what the city is doing with the extra money.
Water device featured in KPRC 2โฒs โDRAINEDโ investigation among top gadgets at CES 2024
Itโs always interesting to see the new types of gadgets and technology that people are working on. A product featured during this yearโs Consumer Technology Associationโs annual trade show (or CES) is something we featured in our โDRAINEDโ Investigation! KPRC 2 Investigator Amy Davis tested a water monitoring device that could help frustrated water bill customers.
Houston City Council delays vote on water bill ordinances that couldโve provided instant relief to customers
The city of Houston could finally see changes to its policy that will hopefully help Houstonians who are feeling DRAINED by high water bills. The vote on new proposals was put on hold during the city council meeting.
5 steps to take the minute you get a high water bill
Got a high water bill you donโt think you owe? Youโre not alone. Since last November we have received calls and emails from more than 500 city of Houston water customers who are feeling โDRAINEDโ. Investigator Amy Davis has five things you should do in this order when you get a crazy high bill.
Volunteer Team repairing Korean War Veteranโs home needs your help
What started as an investigation into a $4,000+ water bill draining an elderly Navy veteran has turned into a touching story of Houstonians stepping up to help the hero make his aging house a home again. When members of The Restoration Team saw investigator Amy Davisโ Facebook post about 92-year-old Jessie Laraโs dilemma, they emailed to ask if they could help. They have been working for weeks in the sweltering heat for a man they didnโt even know.
โIโm very confused.โ Retired Houston couple stressed over $2,000 water bill
Hundreds of Houston water customers who have paid their bills on time every month are getting slapped with enormous charges months later with no explanation. The KPRC 2 Investigates team is digging into the billing nightmares that are leaving customers โDRAINED.โ
KPRC 2 Investigates: Received a high water bill? Hereโs how to fight it
KPRC 2 Investigates has received a flood of complaints against the city of Houston water department. Customers are calling us when they receive abnormally high, astronomical bills that they believe must be the result of a mistake or billing error. They say their calls and emails to the city go unanswered or drag on for months without resolution.
Electricity repricing bill hits wall in House, marking first major schism with Senate this session
Dan Patrick and marked the first major schism between the two chambers this legislative session. AdโThe Texas Senate stood for individuals, and Iโm proud of you,โ Patrick told senators. โThe House stood for big business.โERCOT is a nonprofit entity that manages the power grid and controls the prices power generators charge to retail electric providers, such as power companies and city utilities. Outgoing ERCOT CEO Bill Magness and PUC Chair Arthur DโAndrea say the cap was necessary to incentivize generators to send power to the grid. Still, the rift emerging between the House and Senate marks the most visible difference yet between the two chambers, which have largely avoided open conflict this session until now.
What you need to know if you are worried about receiving an astronomical water bill
HOUSTON โ With so many pipes busted during the storm, a lot of families are scared their next water bill will be sky high, but some customers might not have to pay the full amount. โWater everywhere, water just dripping down.โGochman is not sure how much water or how long her pipes had been leaking before her ceiling collapsed, but she is concerned about the amount of her monthly water bill. According to the city of Houstonโs Director of Public Works, Gochman and others like her should not panic. โDonโtโ stress we are going to encourage you to pay the same amount you paid for your last bill in January,โ she said. After that, contact the number at the bottom of your water bill and ask how you can get the information to them.