Use Amazon, Uber or Walmart.com? Hereโs why you probably wonโt ever be able to sue them
In 2019, the US Supreme Court issued the latest in a series of rulings upholding companies' rights to enforce binding arbitration agreements and banning class action cases. Walmart and Uber did not respond to questions about their use of arbitration clauses. But a majority of the companies Szalai studied explicitly restrict class actions in their binding arbitration agreements. (Amazon and Walmart do this, but also say complaints that qualify for small claims court are exempt from binding arbitration.) Discovery, a regular part of the court process, unearths a company's behavior through depositions, testimony and documents.