HOUSTON – A so-called “glitch” Saturday forced Houston health officials to turn away some people with appointments to get vaccinated at the Minute Maid Park megasite.
Several frustrated people called the KPRC 2 newsroom to report that after they waited in line for a few hours, they were told the coronavirus vaccine supply at the megasite was depleted. A video that was shared with KPRC 2 showed a worker announcing just that, saying that a “glitch in the system where it duplicated appointments.” The worker can be heard telling people to remain in line so that they can reschedule their appointment and that they will be a priority for the next clinic.
“They said they didn’t have enough vaccine so they will reschedule and they will call us,” said Prakass Basndari, who was turned away.
“As soon as they told us to walk, I looked and they were locking the gate,” said Richard Bonilla, who was also turned away.
In a tweet, Houston Health Department officials said they went over their scheduled appoints and had to stop accepting patients because of the volume of people still in line. Officials said staff members are taking the names of people in line who had appointments that will need to be rescheduled.
“We will look into what caused us to go over our scheduled appointments today and ensure it’s corrected,” the tweet read. “We apologize for the inconvenience as we all work together to end this pandemic.”
As of 6 p.m., we administered 5,451 doses.— Houston Health Dept (@HoustonHealth) January 17, 2021
We will look into what caused us to go over our scheduled appointments today and ensure it's corrected.
We apologize for the inconvenience as we all work together to end this pandemic. #hounews @houmayor @HoustonTX @HoustonOEM https://t.co/wL7IrCYtqF