If someone in your home depends on electric-powered medical equipment, you may have heard about Texas’ Critical Care Residential Customer program.
More rain is headed toward an area of Polk County that is still recovering from the flooding and damage left behind by Tropical Depression Edouard.
Emergency crews spent Wednesday rescuing residents, including a woman and four children trapped in a flooded mobile home, after Tropical Depression Edouard caused Choates Creek to overflow its banks in Livingston.
Storm Edouard knocked out power for more than 40 thousand customers and triggered life-threatening flood warnings in Livingston, with more rain expected through Thursday.
Entergy Texas says it activated its emergency operations center on Monday and have crews positioned to respond ahead of Tropical Storm Edouard.
New data from Whisker Labs shows Houston had more power outages than any other city in the country in May, reversing months of improvement and raising fresh questions about CenterPoint Energy’s multi-billion-dollar infrastructure upgrades.
Severe storms have thousands of CenterPoint Energy customers without power across the Houston area, with the most significant impact in southwest Houston as of 2 p.m. Saturday.
Thousands of customers are without electricity across the Houston area as severe thunderstorms move through Southeast Texas, according to the latest data from Entergy and CenterPoint.
Thousands are without power Saturday morning after an powerful line of storms moved through Houston.
Thousands of customers are without electricity across the Houston area as severe thunderstorms move through Southeast Texas, according to the latest data from Entergy and CenterPoint.
Severe thunderstorms across Southeast Texas caused power outages in the Houston area, affecting CenterPoint and Entergy customers. The storms arrived with a cold front on Wednesday afternoon and evening, impacting transportation and events like the Rodeo featuring Creed. KPRC 2+ offers a livestream for updates, accessible via mobile devices at www.click2houston.com/watchlive.
CenterPoint Energy restored power to over 56,000 customers in the Houston area after Saturday's storms, with 98% of their 2.9 million customers unaffected by the aftermath. More than 350 workers are addressing the damages and remaining outages, having peaked at over 58,000 affected customers.
As the Houston area is hit with severe thunderstorms Saturday morning, CenterPoint Energy is reporting thousands of outages in the area.
As the Houston area is hit with severe thunderstorms Saturday morning, CenterPoint Energy is reporting thousands of outages in the area.
After persistent requests for detailed information about power outage hot spots in the Houston area, CenterPoint Energy finally provided answers following the airing of KPRC 2 Investigates’ report.
A new mobile app promises to solve power outage tracking problems that plagued Houston residents in the aftermath of Hurricane Beryl, when some resorted to checking the Whataburger app to determine if their neighborhoods had power.
We’ve heard from more of you who are dealing with issues of repeat power outages. You are looking for answers from CenterPoint Energy. KPRC 2 Investigates reporter Amy Davis is answering your questions and has what you need to know.
Tony Gardner, senior vice president and chief customer officer with CenterPoint Energy, recently stopped by Houston Life to chat about hurricane preparedness.
Despite millions invested in infrastructure improvements, Greater Houston residents experience twice as many power outages as the national average, with five areas particularly vulnerable to frequent service disruptions.
Hurricane season is here and now is the time to prepare for our next big storm. Power outages in Texas are common, and many folks forget that losing power usually means losing internet access. Watch the full interview with Comcast Texas' Taisha Walker for more tips to help keep you connected and informed during a power outage.
Residents in a Conroe neighborhood near Broken Bough Lane are voicing frustration after being left without power for nearly two days—well beyond the original restoration timeline provided by Entergy Texas.
Preparing now for potential power outages ahead of the next storm can reduce the risk of being stranded without food, water, or power for days.
For those in an apartment wondering what they can do to prepare for an inevitable power outage during the upcoming hurricane season, there are options for you so you aren’t left in the dark.
As a cold front moves across the area, numerous power outages have been reported, leaving thousands of residents without electricity.
As severe thunderstorms move across the area, numerous power outages have been reported, leaving thousands of residents without electricity.
“We’re continuing to monitor the line of storms and threat of severe weather expected in the Greater Houston area overnight on Christmas Eve," CenterPoint Energy Meteorology Manager Matt Lanza said in a statement.
After widespread of criticism over power outages during Hurricane Beryl, CenterPoint Energy is working to restore it’s image.
CenterPoint Energy is being investigated by the state and also answering to the Texas Public Utility Commission (PUC) for its response to the historic number of power outages in the Houston area from Hurricane Beryl.
Naturally, with the growing power demand, it shouldn’t come as a surprise that ERCOT will reach another peak. According to ERCOT’s records, its grid has reached peak demand hours consecutively each year. In August 2023, the record peaked at 85,508 MW, surpassing its peak demand from July 2022, which was at 80,148 MW.
CenterPoint Energy is expected to restore power to the area on Monday when KPRC 2's Rilwan Balogun was set to meet with a restaurant owner, however, neighboring business owners revealed the entire plaza has been without electricity.
University of Houston VP Ramana Krishnamoorti and CEO Jason Wells indicate that the costs incurred will eventually be passed to customers, either through a future rate increase or a state bailout.
As promised after Hurricane Beryl's historic number of power outages in the Houston area, CenterPoint debuts its new online tool for reporting and tracking power outages.
“CenterPoint intends to increase their rates to recoup the cost of recovering from Hurricane Beryl, passing the cost on to the customer,” Senator Carol Alvarado said in a social media post. “That dog won’t hunt.”
Centerpoint’s CEO Jason Wells’ testimony comes a week after he met with the Texas Public Utility Committee (PUC) where he apologized to Houstonians. Today, we can expect Wells to double-down on initial action plans to increase resiliency.
After the energy giant faced scrutiny for getting rid of its online outage tracker, CenterPoint Energy says it'll be unveiling a new, online and cloud-based outage tracker as it works to improve communication with customers.
The PUC is getting ready to launch an online public survey for residents and businesses.
As Houston residents recover from the damage and power outages caused by Hurricane Beryl, the Texas Restaurant Association is working to help area restauranteurs with the TX Restaurant Relief Fund.
“It’s been painful to watch the elderly population in Houston suffer without electricity during these devastating storms,” said Megan.
Those were the words one concerned daughter shared with KPRC 2′s Deven Clarke after her 86-year-old father had to endure at least a week without power following Hurricane Beryl.
KPRC 2's newsroom has been inundated with calls and emails from viewers reporting the generators for their homes did not work during Hurricane Beryl. We went looking for answers.
As conversations over accountability with local, and state leadership as well as with CenterPoint Energy continue, new satellite images are giving a sobering look at the massive power outages, caused by Beryl.
Entergy Texas says it has restored power to 92% of customers who lost power due to Hurricane Beryl.
As many around Houston endure day six without power, CenterPoint Energy has released an additional update of their projected results for the upcoming weekend.
As the fifth day without power concludes for many Houstonians, CenterPoint Energy has released an additional update of their projected results for the upcoming weekend.
As Houston enters day five without power due to Hurricane Beryl, local hospitals report a significant increase in carbon monoxide-related emergency room visits. Many residents are using generators to cope with the heat and power essential appliances, but improper use is leading to dangerous CO exposure. “Generators can be lifesaving during an emergency, but because of the carbon monoxide, they can be deadly,” warns Carrie Bakunas, medical director at Memorial Hermann TMC. Remember to place generators at least 20 feet away from your home to avoid this invisible threat.
As Houston enters its fifth day without power following Hurricane Beryl, CenterPoint Energy updates on restoration efforts. With over a million homes still in the dark, crews are working 16-hour shifts to rebuild damaged infrastructure. "We know we still have a lot of work to do," says CenterPoint’s Jason Ryan.
Many Houston residents have noticed out-of-town linemen just waiting at staging areas, with no work orders from CenterPoint Energy. We went and got answers for you.
“We’re building significant momentum in our restoration efforts, which is a testament to our crews’ hard work and dedication to restoring power as safely and quickly as possible,” Lynnae Wilson, Senior Vice President, Electric Business said in a press statement.
As power is restored to homes and businesses across our area many of you say you still don’t have internet. AT&T and Comcast Xfinity customer service are difficult to reach and when you do get a human on the phone, they don’t have any answers. Investigative reporter Amy Davis is answering your questions about what’s causing internet outages and what you can do about them.
Four steps should get you to the estimated restoration time, if there's one for where you live.
“If you’re a criminal out there, let me send a message on behalf of everyone that can hear my voice: Don’t think about it,” Houston Mayor John Whitmire said.
With mounting frustrations against CenterPoint Energy over how the utility giant has handled another severe weather crisis, a new, interactive restoration map hopes to alleviate some of the tensions Houston residents have while they anxiously (and persistently) ask themselves: “When am I getting my power back?”
In a recent news conference, Lt. Gov. Dan Patrick shared crucial updates on Hurricane Beryl relief efforts in Houston. The NRG Center will soon open to house up to 250 hospital patients unable to return home due to power outages, helping to free up space in local hospitals. Additionally, 25 more ambulances will be deployed to respond to emergency calls more quickly.
The company said it had been preparing for and closely monitoring the expected impacts of Hurricane Beryl; however, the storm veered off the originally expected course and more heavily impacted the company’s customers, systems and infrastructure than previously anticipated. That resulted in outages to more than 2.26 million customers at its peak.
Welp friends, I can assure you that the worst part of Beryl is OVER. Now, it’s time for the next step... clean up efforts.
Hurricane Beryl's landfall on the Texas coast has resulted in widespread power outages, with 331 active outages affecting 39,861 customers as of early Monday.
Following Hurricane Beryl’s aftermath across Southeast Texas, approximately 217,000 Entergy Texas customers are without power
If you or someone you know is in need of resources to recoup unexpected expenses from the recent storms in the Houston area, this post might have the information you're looking for. #FEMA #DisasterRecoveryRelief #HoustonStrong #CommunitySupport
No lights, no air conditioner, no nothing. If you were one of the 900,000 people who lost electricity for several days this month you might expect your next bill to be slightly lower than normal. One man in the Heights called us when he noticed his account showed he was using electricity on days when that was impossible. Investigative reporter Amy Davis explains you how to check your own account.
A powerful storm swept through Houston, causing damage, power outages, and even a tragic loss of life. Our thoughts are with the affected communities during this difficult time. Let's come together to support and assist those in need. #HoustonStrong #StormRecovery
The jump in outages on CenterPoint's tracker went from a few hundred to over 85K in a matter of minutes.
POWER UPDATE: Can you believe some Houston area residents are still without electricity? Here's what CenterPoint has to say
The math is good if you're looking at percentages for power restored in the last week. Not so much for people enduring a full week without electricity. And for some, the situation is becoming unhealthy, even dangerous.
Mary K. Bennett-Hayes has a lot on her plate. Her mom is in at intensive care unit after a “touch with pneumonia,” she’s working on donating one of her kidneys to her daughter, also checking in with her dad at the Leo Daniel Towers, all while trying to get power back to her northwest Houston home.
Day 5 of storm recovery was getting rough for some people still without power, which means no air conditioning as temps hit above 90 for the fourth day in a row, with the weather promising to feel even more like an oven as we move toward the holiday weekend.
The race to get the power back in Houston is getting a much needed assist from electrical linemen and support workers from outside of Houston.
CenterPoint Energy has released a power restoration timeline for Houston, providing estimated dates for returning service to approximately 80% of impacted residents by Sunday night.
With a growing number of people and pets seeking refuge, the organization has opened multiple shelters across Harris, Liberty, Polk, and San Jacinto Counties.
Some power outages have been reported as heavy rain has fallen in the Houston area.
Power outages have been reported as storms move through the Houston area.
