Southwest Airlines: Inside the travel nightmares people are sharing on social media

Travelers search for their luggage at the Southwest Airlines Baggage Claim at Midway Airport on December 27, 2022 in Chicago, Illinois. (Photo by Jim Vondruska/Getty Images) (Jim Vondruska, 2022 Getty Images)

HOUSTON – Southwest Airlines customers and staff have had a rough holiday season, and judging from the messages left on social media, that’s an incredible understatement.

The delays and cancellations following a devastating winter storm and its fallout have left people affected by the Southwest situation with limited options and many frustrations. However, as with any crisis, there are helpers, too -- those that are trying to give people peace of mind about their luggage and ticket-counter employees who are handing out coffee to exhausted travelers.

Take a look at the social media posts that show the range of experiences throughout the Southwest delays, cancellations and, well, nightmares.

RELATED: Southwest Airlines’ holiday meltdown brings on federal investigation

What has your experience with Southwest Airlines been like this holiday season? Let us know in the comments.

About the Author:

Amanda Cochran is an Edward R. Murrow award-winning journalist. She specializes in Texas features, consumer and business news and local crime coverage.