HOUSTON – A Houston area mother said her family was removed from a Southwest Airlines flight on Monday morning because her 3-year-old son with autism would not wear a face mask.
“It was just not a good morning,” said Alyssa Sadler, of Deer Park.
Sadler said she was trying to get back home from Midland, Texas, with her son and 1-year-old daughter. The flight initially left the gate but a crewmember said the plane would have to return when the boy wouldn’t keep the mask on, Alyssa said.
“He was screaming. He was throwing a fit. He was screaming no, no, no,” Alyssa said.
She said her son has a sensory processing disorder and doesn’t like his face touched. Alyssa also had a note from the boy’s doctor about his condition but she said that didn’t make a difference.
“The mask is not going to work,” Alyssa said. “He’s not going to wear the mask.”
Southwest Airlines said all customers over age two have to cover their faces while traveling to help prevent the spread of COVID-19, something that’s pointed out during the online booking and check-in process.
“If a customer is unable to wear a face covering for any reason, Southwest regrets that we are unable to transport the individual,” the airline said in an email.