HOUSTON – The coronavirus pandemic has brought a lot of uncertainty across the globe.
According to a tweet by United Way Houston, thousands of Texans have turned to the 211 Texas/United Way helpline with questions regarding the pandemic. The 211 Texas program is designed to help people connect with the services or information they need.
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United Way Houston said in the tweet that from March 1 through June 14, 211 answered 102,908 about coronavirus for the greater Houston area.
The tweet had a chart that broke down the call topics by category.
According to the chart:
- Nearly 60,000 calls were about rent payment assistance
- About 30,000 were about electric service payment assistance
- Just under 20,000 about food pantries and COVID-19 diagnostic tests
- About 10,000 were information requests about the virus
The 211 Texas/United Way HELPLINE is a critical #resource in our community connecting 1.3mil of our neighbors with help last year alone. From Mar. 1-Jun. 14, 211 answered 102,908 #COVID19 related calls in our four-county area reflecting the dire needs of so many in our community. pic.twitter.com/OokDtOlNsl
— UnitedWayHouston (@HouUnitedWay) June 16, 2020
These numbers show “the dire needs” of people in the community, the tweet said.
For more information, visit 211Texas.org.