Ask 2: Answering your questions about government offices and documents during the pandemic

(Charlie Riedel, Copyright 2020 The Associated Press. All rights reserved.)

HOUSTON – Consumer expert Amy Davis is answering viewers’ questions about government offices and documents during the pandemic.

Q: I need to renew my license in person. How and when can I do that?

A: Texas Department of Public Safety offices are reopening in 4 phases. The greater Houston area in is in Phase 4. Beginning May 29th at 1pm, you can schedule an appointment online. Appointments begin June 3rd. DPS Offices- 4 phase reopening. For other details about DPS openings, click here.

Q: How do we get vehicle registration?

A: The governor has granted a temporary extension for drivers with expired or expiring Texas registration stickers. Once all systems are back online, you will have a 60-day grace period to renew before you could face a penalty. The Texas DMV reopened its regional service centers for in-person services by appointment only. These are the specific in-person services available: Replacement titles, bonded title notices of determination, title histories, temporary permits, assigned/ reassigned numbers, registration refund authorizations, investigation and resolution of Texas title errors. To schedule a same-day or next day appointment, visit

Renewing via the website is still an option at

You can also try registering your vehicle at one of these places.

Q: My passport has expired. How can I go about renewing it?

A: You can apply online, but the State Dept. is asking you to wait unless you qualify for a life or death emergency situation and need a passport within three days.

Q: Temporary tags on my new car expired yesterday. What do I do to get the new plates?

A: Expired registrations, inspections and licenses are getting extensions until at least mid-summer. When the extension is lifted,, you will have 60 days to renew.

Q: If you are called to jury duty and you are out of town and don’t want to travel because of the virus, is that an excuse not to attend?

A: Check with the county that issued the jury summons. In Harris County, all jury service is suspended through June 30th.

Ask 2: Let's talk driver's licenses, passports, jury summons... and any government document or office question you have. I'll answer your questions here. KPRC2 Amy Davis Read more here:

Posted by KPRC2 / Click2Houston on Tuesday, May 26, 2020

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Passionate consumer advocate, mom of 3, addicted to coffee, hairspray and pastries.