PEARLAND, Texas – Our Spencer Solves It team has helped individuals, couples, and families with their most pressing problems. For the first time, KPRC 2′s Bill Spencer is getting answers for hundreds of people -- all at once.
This plea came from KPRC 2 viewers in Pearland. They said they have been getting high water bills for months and they are confused as to why. As Spencer learned, things are so out of sorts and an independent investigation is underway.
Jocelyn Perez has lived and worked in Pearland for years. She is a proud mom to four children and has owned the Head Waves salon for 11 years.
She said she stayed afloat during the coronavirus pandemic closures, but a double punch of inexplicably high water bills at her salon and her house may have finally put her under.
“The pink slip is for a bill that hasn’t been paid yet,” said Perez, nearly in tears as she held up her latest water bills from the city. “These two combined is over $1,100 dollars.”
She’s not alone
The Spencer Solves It team heard about this same problem from many people.