No power for days = Houston customer still charged for electricity usage. Were you?
No lights, no air conditioner, no nothing. If you were one of the 900,000 people who lost electricity for several days this month you might expect your next bill to be slightly lower than normal. One man in the Heights called us when he noticed his account showed he was using electricity on days when that was impossible. Investigative reporter Amy Davis explains you how to check your own account.
Mattress Mack giving away more than 200 mattresses amid Houston windstorm recovery efforts
“For these families, a good night’s sleep on a brand new mattress can symbolize a step towards rebuilding their lives," Gallery Furniture said in a statement. Check if you qualify for a free mattress by clicking the story and seeing the eligible zip codes.
Apartment complex left without electricity and water for a week straight
Last Thursday, a severe weather outbreak across the region left more than a million people without electricity. Fast forward one week, and there are still tens of thousands of people left powerless in the sweltering Houston heat.
Tide is providing free laundry services for Houston’s first responders amid storm recovery efforts
While first responders are working to clean up the damage left behind by last week's deadly windstorm in the sweltering heat, the last thing on their minds is probably laundry. That's why the popular laundry detergent company Tide is stepping in.
Houston ISD students returning to class despite campuses still under repair from deadly windstorm
In an email from Houston ISD, the district said the plan involves students getting dropped off and picked up from their home campus, then taken to an alternate campus, where they will still be taught by their respective teachers.
‘I’m just out there, by myself’: Electrical meter box is down, who’s responsible for repair?
Mary K. Bennett-Hayes has a lot on her plate. Her mom is in at intensive care unit after a “touch with pneumonia,” she’s working on donating one of her kidneys to her daughter, also checking in with her dad at the Leo Daniel Towers, all while trying to get power back to her northwest Houston home.
After the storm outages, can more of Houston’s power grid go underground?
After the recent storm in Houston that caused widespread power outages, the question of burying power lines has been raised. While it may prevent outages during severe weather, it comes with a hefty price tag and maintenance challenges. Should Houston consider going underground with its power grid? Share your thoughts in the comments! #HoustonPowerGrid #StormRecovery #UndergroundPowerLines
Loved ones of Houston mother killed by tree during devastating windstorm to hold BBQ fundraiser
Christin Martinez's family needs prayers and support after the 31-year-old mother of four was killed during the devastating windstorm. This Saturday, loved ones are holding a plate sale to help raise funds for the baby she leaves behind as well as funeral expenses.
SNAP recipients affected by severe weather can apply for replacement benefits
Texas Governor Greg Abbott announced Tuesday that the Texas Health and Human Services Commission (HHSC) received federal approval allowing recipients of the Supplemental Nutrition Assistance Program (SNAP) to apply for replacement benefits for food lost or destroyed in last week’s storms.
KPRC 2′s Bill Spencer questions CenterPoint on Houston’s massive power outages after storm; Here’s what we learned
Day 5 of storm recovery was getting rough for some people still without power, which means no air conditioning as temps hit above 90 for the fourth day in a row, with the weather promising to feel even more like an oven as we move toward the holiday weekend.
Heat Exhaustion: Who’s at highest risk, symptoms to watch out for, and how to know when to get medical help
Heat exhaustion and heat stroke are SERIOUS risks in these unfavorable weather conditions. Learn more about how to protect yourself from the scorching heat here. 🥵🌡️#HeatSafety #StayCool #HoustonHeat
Houston storm repair scams the Better Business Bureau wants you to be aware of
It's unfortunate but true that during times of crisis like last week's devastating storms, there are scammers who will take advantage of people seeking assistance. The BBB wants you to be on the lookout for these scams, especially as we soon enter Hurricane Season.
Houston Mayor John Whitmire signs disaster declaration after devastating storms hit the Houston area
The mayor has just signed a disaster declaration for the City of Houston following the devastating storms that hit the area. This will allow for additional resources and support for storm recovery. #HoustonWeather #SevereWeather #Houston #DisasterRecovery
Deadly storms: Here’s what weather icon Frank Billingsley thinks hit Houston last night
The National Weather Service will make the final determination, but Houston weather icon Frank Billingsley suspects the weather phenomenon that roared through downtown and the northwestern suburbs might have been a derecho.
2 students injured in storm-related bus incident, hundreds of campuses without power
🌩️🏫 Houston ISD Superintendent, Mike Miles, is assessing the damage caused by yesterday's storm. Several schools have been affected, and the main focus is on ensuring the safety of students and teachers. #HoustonStrong #SchoolsRecovery #HISDUpdates
‘This is not the time:’ Harris County judge, Houston mayor clash during severe weather press conference
There seemed to be some passive aggressiveness during the deadly weather update Friday morning between Mayor John Whitmire and Harris County Judge Lina Hidalgo after they made their first joint press conference.
Does insurance cover spoiled food during power outages?
If you are still without power in the Houston area, chances are all the food in your fridge is about to go bad. We all know food is expensive and there could be hundreds of dollars lost if you have to throw it out. So, can you get money back for spoiled food during a storm?
At least 3 deaths reported by Houston police during Thursday night’s severe weather
Houston Mayor John Whitmire said Thursday night at least four people died during the storm. KPRC 2 has received information of at least three weather-related deaths, but it’s unclear if these deaths reported by police are part of the deaths Mayor Whitmire referred to.