A multi-vehicle crash, including an 18-wheeler, were involved in a crash Friday morning on IH-160, according to Houston TranStar.
Residents living in a northwest Harris County trailer community of over 150 families say they have been without gas service for nearly two weeks, leaving them unable to heat their homes, cook meals, or take hot showers.
With the holiday shopping season in full swing, Downtown Tomball’s small business owners say they’re entering their most important stretch of the year. But an upcoming planned power outage — scheduled for Wednesday, December 17 — has many worried it could have a major financial impact.
Flickering lights, power surges and frequent outages. 2 Investigates is tracking Houston's power problem. While CenterPoint Energy is the company charged with keeping the lights on, new numbers show they had the worst performance of any utility in the country in the month of October. Investigative reporter Amy Davis is mapping it all out to show you where the biggest trouble spots are now.
CenterPoint Energy will increase electric rates by about $1 a month starting next year. The increase will gradually rise until customers are paying an extra $4 a month by 2028.
Nearly all Houston-area households that experienced losses in power during the wave of severe thunderstorms have had their power restored, CenterPoint Energy announced.
As the Houston area is hit with severe thunderstorms Saturday morning, CenterPoint Energy is reporting thousands of outages in the area.
The company says it has activated its storm readiness plan and will continue to monitor weather models and storm timing.
After persistent requests for detailed information about power outage hot spots in the Houston area, CenterPoint Energy finally provided answers following the airing of KPRC 2 Investigates’ report.
A new mobile app promises to solve power outage tracking problems that plagued Houston residents in the aftermath of Hurricane Beryl, when some resorted to checking the Whataburger app to determine if their neighborhoods had power.
Any power outage is disruptive. But when CenterPoint Energy plans to shut off electricity for hours for scheduled maintenance, how much notice do they have to give people who live in that area?
Houston electric customers will start seeing higher bills even if their electricity use stays the same. That’s because transmission utilities like CenterPoint Energy are raising the rates they add to monthly bills starting Sept. 1.
The vast majority of the outages are located in two areas, areas west of Loop 610 near the Katy Freeway, such as Spring Branch, as well as along Beltway 8 near the intersection with Highway 249, in the Willowbrook area of Houston.
CenterPoint Energy will close all lanes of I-45 between Tellepsen Street and Cullen Boulevard overnight Sunday for transmission line upgrades.
69% of Harris County residents are more worried about their homes being without power, compared to 54% of voters concerned about it being flooded, and 44% are worried about high wind damage, according to a survey by the Hobby School.
We’ve heard from more of you who are dealing with issues of repeat power outages. You are looking for answers from CenterPoint Energy. KPRC 2 Investigates reporter Amy Davis is answering your questions and has what you need to know.
For weeks, residents in the Briargrove neighborhood were left with questions and carefully navigating around massive utility poles that appeared seemingly out of nowhere on streets, sidewalks, and even lawns.
Experiencing appliance troubles after a power surge? We’ve got you covered! Check out our answers to the most common questions to help you navigate the issue
If you find out it was damaged by the utility company supplying electricity to your home, you might expect them to pay for the damages. It’s why a lot of people are frustrated when CenterPoint Energy denies claims to pay up.
CenterPoint Energy says they are making preparations and keeping an eye on a system that could develop later this week in the Gulf.
Houston police have not disclosed what led up to the incident, but said they are investigating a deadly officer-involved shooting involving a barricaded suspect, and no officers were hurt.
Tony Gardner, senior vice president and chief customer officer with CenterPoint Energy, recently stopped by Houston Life to chat about hurricane preparedness.
Despite millions invested in infrastructure improvements, Greater Houston residents experience twice as many power outages as the national average, with five areas particularly vulnerable to frequent service disruptions.
Last year’s frequent power outages in the Greater Houston area prompted a KPRC 2 investigation, revealing significant service improvements in 2025 after formal complaints were filed with the Public Utility Commission (PUC).
This investment promises to install automation devices, replace 130,000 storm-resistant poles, and significantly reduce outages by 1 billion minutes.
The storms have cleared out of Southeast Texas, but CenterPoint and Entergy crews are still working to restore power to thousands of customers across the area. You can track real-time outage numbers and restoration updates below.
After widespread criticism over power outages during last year’s severe weather events, CenterPoint Energy says it’s made major strides to improve resiliency and better serve customers this hurricane season.
After KPRC 2 aired a story about a group of Rice Military homeowners left with a nearly $20,000 repair bill after an 18-wheeler brought down power lines in their neighborhood, another viewer reached out saying the exact same thing happened to him.
Imagine losing power for nearly a week not because of a storm, but possibly because of a truck.
The storms have cleared out of Southeast Texas, but CenterPoint and Entergy crews are still working to restore power to thousands of customers across the area. You can track real-time outage numbers and restoration updates below.
Power outages hit 165K in Houston from overnight storm. CenterPoint Energy restores 90%, but Humble area residents face ongoing issues.
On Saturday, CenterPoint Energy is sponsoring what is said to be “the largest hurricane preparedness event in Texas” with a safety expo at the George R. Brown Convention Center.
With the summer heatwave coming in hot (no pun intended), ERCOT is expecting peak demand for residents looking to cool off. Its dashboard forecasts to shatter last year's records and potentially threaten the all-time demand record.
Preparing now for potential power outages ahead of the next storm can reduce the risk of being stranded without food, water, or power for days.
CenterPoint Energy has initiated the installation of over 100 weather stations across Houston as part of its Greater Houston Resiliency Initiative.
TRAFFIC ALERT: CenterPoint Energy said the main lanes of I-10 near West Sam Houston Tollway will be closed off April 26-27 "to strengthen the resiliency of our electric transmission lines."
KPRC 2's meteorologist Justin Stapleton reports on strong winds and fire risks in Texas, along with upcoming weather changes.
The Electric Reliability Council of Texas (ERCOT) has given the approval for CenterPoint Energy to move ahead with a proposal to utilize 15 large emergency generation units to help address the state’s generation shortfall concerns.
All Texans connected to the state grid will now pay for the generators rather than just CenterPoint customers.
CenterPoint Energy has responded to customer concerns regarding significant increases in their natural gas bills, clarifying that the rise is due to the ‘Gas Cost Adjustment’ and not a new fee.
A North Houston woman is sounding the alarm after receiving a shocking gas bill that’s more than double what she typically pays.
With extreme weather conditions forecasted yet again in Houston, along with ERCOT issuing its weather watch, CenterPoint Energy is preparing for any type of emergency response that may come up.
CenterPoint Energy is investing $5.75 billion in a Systemwide Resiliency Plan to enhance Houston's power grid against extreme weather events such as hurricanes, floods, and winter storms.
Houston’s main electrical company backed off plans to raise rates after facing sharp criticism for its response to massive power outages after Hurricane Beryl.
The good thing is, CenterPoint is reporting thousands of customers' power restored in the last 24 hours compared to how many outages they've seen.
Snow came down on Galveston Island after a night of strong winds, sleet, and icy conditions.
CenterPoint Energy is proactively preparing for a significant winter storm expected to impact the Greater Houston area starting Monday evening.
CenterPoint Energy is activating its cold weather action plan in anticipation of an Arctic cold front projected to bring ice and snow to Houston.
As Texas prepares for potential cold weather this winter, experts are highlighting the state’s progress in renewable energy and identifying areas where challenges remain.
As the Texas legislature kicks off the 89th session, lawmakers have introduced more than 2,400 bills across both the House and Senate. There was a flurry of bills filed November 12, 2024, the first day lawmakers could file.
As temperatures drop across Houston and the surrounding areas, CenterPoint Energy’s Senior Vice President of Natural Gas Business, Richard Leger, assures residents that the company is well-prepared to handle the challenges of winter weather.
As the winter chill sets in, Texans are questioning whether the state's power grid is prepared to handle the cold months ahead.
The Electric Reliability Council of Texas (ERCOT) has issued a Weather Watch over the next five days, as cold temperatures are anticipated across the state.
As Southern residents prepare for potential severe weather this weekend and a major cold snap next week, many are wondering how CenterPoint is preparing to keep power on for millions in Texas.
“We’re continuing to monitor the line of storms and threat of severe weather expected in the Greater Houston area overnight on Christmas Eve," CenterPoint Energy Meteorology Manager Matt Lanza said in a statement.
As we head into winter, CenterPoint Energy wants to make sure Houston and the surrounding areas are ready for anything Mother Nature throws our way.
Extreme weather is making power outages longer and more frequent across the U.S. People with health conditions who depend on medical devices powered by electricity are particularly vulnerable.
“We can look at how they evaluate customer needs for where the mobile generation needs to go, including looking at their emergency operation plan and how it deals with this,” PUC Chairman Thomas Gleeson said.
A recent survey by the Hobby School of Public Affairs reveals that Harris County voters are primarily concerned with electricity reliability, particularly holding CenterPoint Energy accountable for outages and infrastructure improvements.
A recent fatal crash where a 91-year-old man was hit and killed by a vehicle in a poorly lit area of Alief have many asking how can one prevent such things from happening.
CenterPoint Energy announced late Friday it would proceed with its long-disputed rate review, ongoing since August. Alongside this announcement, the energy company presented a proposal to increase rates, aiming to recover costs from its response to severe weather in May.
CenterPoint Energy has announced that it is monitoring the potential impacts of Hurricane Rafael across Texas, Louisiana and Mississippi.
As CenterPoint Energy continues to work on upgrading its infrastructure after the fallout of its Hurricane Beryl response, one Houston-area woman is worried the energy company might be cutting corners.
CenterPoint Energy has released the findings of an independent report that was conducted on the company’s response to Hurricane Beryl in July.
For the last three months, the people who live near a leaning power pole have been calling and calling and calling for help.
The PUC agreed to hear the company's arguments to dismiss the rate hearing.
For the last three months, the people who live near a leaning power pole have been calling and calling and calling for help.
This is the opportunity for the community to weigh in on how well CenterPoint Energy handled the Hurricane Beryl crisis. Feedback may also influence future electric rates.
On Thursday, KPRC 2′s Gage Goulding spoke with Jason Wells, the CEO of CenterPoint Energy. This was Wells’ first interview with a TV news station since the aftermaths of the May derecho and Hurricane Beryl.
During an exclusive interview with CenterPoint Energy’s CEO Jason Wells, KPRC 2′s Gage Goulding showed him a video of a woman who watched her sister gasp for air as she struggled to breathe during the massive power outage.
Following CenterPoint Energy CEO Jason Wells exclusive interview with KPRC 2′s Gage Goulding, KPRC 2′s Amy Davis brought in five Houston community members to gauge how they feel about Wells responses.
CenterPoint Energy CEO Jason Wells spoke with KPRC 2 in the first interview since Houston’s double whammy of natural disasters: a derecho in May and Hurricane Beryl in July. Click this story for the FULL transcripted interview.
This is the first TV interview CenterPoint CEO Jason Wells has done since the May derecho and Hurricane Beryl earlier this year.