Texas Attorney General Ken Paxton has launched an investigation into FIFA over allegations that the organization misled fans about the location and quality of seats sold for the 2026 FIFA World Cup.
The investigation comes as Houston and Arlington prepare to host matches during the tournament in June and July 2026.
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According to Paxton’s office, consumer complaints and media reports suggest some fans may have purchased premium tickets based on seating maps that were later changed, resulting in seats with less desirable views than originally advertised.
One complaint cited by the attorney general’s office involved a fan who purchased “Category 1” tickets, expecting some of the best views in the stadium. After the purchase, FIFA allegedly revised its seating maps and reassigned those seats to areas that were previously designated as “Category 2” seating, which typically offers less favorable sightlines.
The Office of the Attorney General said it has received multiple complaints from consumers reporting similar experiences.
“Sports have a unique power to bring people together, and FIFA must understand that Texans take their competition—and their consumer rights—seriously,” Paxton said in a statement. “I will work to ensure that FIFA is engaging in ethical and honest business practices so that Texas fans are treated fairly.”
FIFA is the international governing body of soccer and organizer of the World Cup, one of the world’s largest sporting events. Ticket prices for some matches have reached thousands of dollars, with premium seats for the World Cup final reportedly costing more than $10,000.
The investigation will examine whether FIFA violated the Texas Deceptive Trade Practices Act by misrepresenting ticket categories or seat locations during the sales process.
The announcement follows concerns raised by some Houston-area soccer fans over FIFA’s ticket pricing and seating classifications. In recent weeks, fans have questioned whether certain seats marketed as premium offered the views they expected based on FIFA’s original seating charts.
Houston is scheduled to host seven World Cup matches, including knockout-round games, at NRG Stadium during the 2026 tournament.
At this stage, the attorney general’s office has not accused FIFA of wrongdoing. The investigation is intended to determine whether any violations of Texas consumer protection laws occurred.
FIFA has not publicly responded to the investigation.