Why you may see a credit on your next Houston water bill
If you haven’t received your April water bill from the City of Houston, you may be pleasantly surprised. Several customers reached out to Investigative reporter Amy Davis curious about why they received credits to their bills. We are explaining why water customers are getting money back and what to look for on your own bill.
Houston city leaders take action on water billing issues following KPRC 2 DRAINED investigations
The Houston mayor said his administration has a plan to address high water bill issues in our city. He made the announcement late Tuesday, the same day multiple Houston City Council members submitted a notice to place water bill relief on the city council agenda. This is all a result of KPRC 2′s DRAINED investigations.
KPRC 2 Investigates murky, brown drinking water in one community
Drained. That’s how Houston water customers said they feel after trying to get help from the city of Houston. They want explanations about inaccurate meter reads, huge water bills, and now dirty, murky water. KPRC 2 Investigates continues this search for answers with homeowners who say the city of Houston is failing their families.
KPRC 2 Investigates demands answers about water bill issues all across the Houston area
Our KPRC 2 Investigates team has heard your complaints about your City of Houston water bills. These concerns include everything, from excessive water bills to outrageous and irregular meter readings. Customers are feeling “drained” and frustrated that there is no apparent recourse, and many are finding it hard to get answers from the city. It’s why all this week, the KPRC 2 Investigates team is taking a hard look at these issues and pushing city leaders for solutions.