KPRC 2 Investigates: Woman says worker tricked her out of nearly $800 for air duct cleaning
When you hire someone to do a job at your house that you can’t do, you have to trust that they’ll do the job right. A Humble woman says she’s out nearly $800 and has nothing to show for it after she hired someone to clean her air ducts. It’s a common crime that happens in communities all over the country and we want you to know what to look out for.
KPRC 2 Investigates: Customers say they are paying for it. So why isn’t 24 Hour Fitness open 24 hours?
It's all in the name. 24 Hour Fitness has 18+ locations around the Houston area. Of course, they shut down during the pandemic, but now that they are back open, why aren't they back to being open 24 hours?
Events postponed again: Here is what you need to know about buying tickets right now
New COVID concerns are causing the cancellation of many events and concerts. Now, ticket holders are wondering what to do and some are worried about buying tickets to future events, like the Houston rodeo shows. We have what you need to know about buying tickets right now.
Want to be an influencer? The risk, reward of a job that can make big money
Forget law school or an astronaut, the dream job for kids right now is being a YouTuber or social media influencer. You probably know some of these stars make good money, but it's not without risk. We are looking into the risky business of being a social media star.
Ask Amy: Extra steps you can take to stop spam texts and calls
We’ve all been there where you answer a local number thinking it's an important call and it's a spammer or a recording. It’s frustrating if you are still getting these messages even though you think you have done everything to stop them. This week Amy explains a few things you can do to try and stop spam.
Lost results? Hidden fees? Here are your top COVID test questions answered
We are answering some of your questions about COVID testing and what to look out for when you visit a testing site. The KPRC 2 Investigates team is your resource to get answers about suspicious COVID test concerns. From testing costs to worries about fake tests, it’s a growing concern in our area.
KPRC 2 Investigates: Customers charged for ‘free’ COVID vaccines
The COVID vaccinations millions of Americans are getting were already paid for with taxpayer dollars. So if you receive a bill it’s like you’re paying twice. The KPRC 2 Investigative team is looking into charges that one major Houston hospital system is billing patients.
Here are 4 ways thieves are using the COVID-19 pandemic to steal your money
Once again, thieves are using the COVID pandemic to think of new ways to steal your information. Online money scams cost Americans more than $4.2 billion dollars last year. KPRC 2 Investigates has this warning about the most common COVID-related scams in 2021.
KPRC 2 Investigates: No watch and no refund? What one customer found inside an Apple watch box
One Pearland family was in for an unwelcome surprise after buying a popular holiday wish list item and ending up with nothing. The brand new Apple watch box was sealed and looked brand new. But thieves had clearly been inside. Now Apple and Walmart are going back and forth about who is responsible. KPRC 2 Investigates is getting answers.
KPRC 2 Investigates: Customer finds hidden refrigerator damage, waits 6+ months for answers
Part of her brand new refrigerator broke just days after delivery. Now months later one Huffman woman says she still hasn’t gotten the help she needs. Our KPRC 2 Investigates team is on the case! And what we learned while dealing with Sears is something we all should be doing after an appliance delivery.
KPRC 2 Investigates: Homeowner vs. HOA in fence build debate
A new law allows homeowners in Texas to put up a perimeter fence around their property for added security. The law specifically states that homeowners associations can not restrict it. But some are trying. KPRC 2 Investigates team is looking into what your HOA can and can not do.
KPRC 2 Investigates: Phony job left mom out nearly $3,000
People hoping to make extra money during the holidays are finding out the job they landed - isn’t going to pay. In a time when more people are looking for work from home positions, one job opportunity seemed like the real deal. One mom wanted to share her story in hopes of helping others. KPRC 2 Investigates explains how these potential employees are being tricked.
KPRC 2 Investigates: Astroworld tragedy attorney ads skyrocket, warning about your private information
The ads online and on TV from Astroworld festival attorneys are in overdrive. As we see with every tragedy, there are always bad guys who will try to cash in. KPRC 2 Investigates has what you need to know about sending your personal information out and also advice for screening potential attorneys.
Shoppers, beware: A warning about fake shopping websites
Santa and his elves are kicking it into high gear and so are thieves. We have a warning about the increase in fake shopping websites popping up all over the internet. KPRC 2 Investigates team explains what you need to look out for when shopping online.
KPRC 2 Investigates: Phone number swap scam warning
A new scam is targeting something just about all of us have in our pocket or purse - our cell phone. It’s called SIM swap fraud and our KPRC 2 Investigates team explains how criminals can steal your phone, your personal information and your money, without ever touching your device. We have the warning plus, what you need to do to protect the information on your phone.
KPRC 2 Investigates: Cellphone store employee caught selling customer information
We’ve got a warning about personal information being sold to would-be thieves. KPRC 2 investigates explains how criminals paid cash to get the personal information of dozens of people. Hear how FBI Agents working a national scheme zeroed in on a cell phone store in Missouri City.
KPRC 2 Investigates: Red flags to look for when hiring attorney after Astroworld tragedy
Dozens of lawsuits are in the works and more are coming up after the Astroworld tragedy. KPRC 2 Investigates has what you need to know before hiring an attorney for yourself, or even your teenager who may have been at the festival.
KPRC 2 Investigates: Hertz customers report being accused of driving stolen rental cars
Houston Hertz customers say they were detained by police, and in some cases jailed, after being accused of driving a stolen rental car. The rental car company is now facing a lawsuit involving dozens of customers across the country.
KPRC 2 Investigates: Family out thousands of dollars after party venue closes
Thousands of dollars gone and a time-honored family tradition canceled. One Splendora family reached out to KPRC 2 Investigates for help after they discovered the party venue where they planned to hold a Quinceanera closed down.
KPRC 2 Investigates: Utility tower near property causes complaints
Many of us have been there, when a utility company comes onto our property to access a cable box or lines and wires buried underground. You have to let utility companies have access to the easement. And in one case our KPRC 2 Investigates team is looking into, it's really David versus Goliath situation.
KPRC 2 investigates complaints against Texas’ Rent Relief program
Since February the state of Texas has paid landlords more than one billion dollars for tenants who can't afford to pay rent. KPRC 2 Investigates has received dozens of complaints from people all over the state who say they are waiting weeks and months for promised help. Here are 3 tips to increase your chances of getting help to pay your rent faster.
KPRC 2 Investigates: Here’s how much more you can expect to pay for winter bills
At a time when it seems like just about everything is more expensive, we want to warn you about potential sticker shock when it comes to your bills. You’ll probably be paying more for several of your utility bills this winter. Our KPRC 2 Investigates team is here with what you need to know to prepare.
KPRC 2 Investigates: Car crash confusion and what all drivers should know
Houston roadways are busy and dangerous even on a good day. If you get in a car accident staying calm and knowing what to and what *not* to do can save you a lot of heartache and money. KPRC 2 Investigates helped one woman who got in the middle of a big mess after an accident. We also have helpful advice for you to remember if you ever get into a crash.
Judges, attorneys seek ways to alleviate court system back-up
HOUSTON The Texas Supreme Court recently ordered no jury trials or jury selections are to take place before Aug. 1, unless a plan is submitted and approved by the Office of Court Administration. Both prosecutors and defense attorneys agree the system cant handle much more of a back-up and they have got to find a way to get things moving. Thiessen said only 10 people are allowed in a courtroom at a time and that includes court staff. Thiessen and Musick both were quick to say the idea of trial participants wearing masks wont work. The back-up in the courts is also leading to an increase in the population at the Harris County jail.
Whats it like up in the skies right now? KPRC 2 Investigates shows you what social distancing is like while flying
While booking the first leg on United, we saw the promotion of social distancing by limiting or blocking the advance selection of middle seats. But had the flight been full, social distancing would not have been an option. When we landed in Austin, flight attendants asked us to exit one row at a time to keep our distance, but a few passengers ignored the request. An internal memo says flight attendants should approach the situation with empathy and respect. Southwests official policy says customers will be asked to wear masks when social distancing is not possible. Its an indication that perhaps bluer skies are ahead for an airline industry thats navigating through turbulent times.