CENTERPOINT

A gas leak was reported near a Spring neighborhood on Wednesday, Harris County Precinct 4 Constable Mark Herman’s Office said.

A man north of downtown is blaming CenterPoint for destroying his property while doing pipe installation work in the area. He said it happened back around April or May but they still hadn’t returned to fix it.

A shelter-in-place has been issued for residents who live in the neighborhood along Atascocita Road and Blackstone Trails Drive after a nearby natural gas line rupture, according to the Atascocita Fire Department.

The companies that own the electric infrastructure, like the lines, utility poles and electric meters, raised rates on September 1, 2023.

Residents in a northwest Harris County community are on edge after they said a man claiming to be with CenterPoint Energy was caught on camera trying to open several front doors over the weekend.

A man who says he's been trying for weeks now to get Centerpoint crews to fix a sidewalk they tore up, and remove the debris they left behind, finally has some answers.

We are always looking for ways to save you money. The Texas summer heat means you are probably using more electricity to cool off your home. Viewer Don Conger emailed Investigator Amy Davis and said his utility bills are sky-high. He’s looking for a company that will do a home energy audit to show him things he can do in his home to conserve electricity.

CenterPoint confirmed to Robyne Patterson and other residents in an email that the power went off at around 3:30 p.m. Emails also revealed that approximately 55 homes were left without power. Patterson said residents were made aware that another company, Ezee Fiber, would be digging in the area.

More than 24 hours after powerful storms knocked out power for over 271,000 CenterPoint customers in the Houston area Thursday, thousands are still in the dark with no air conditioning Friday night.

A lot of people are cleaning up from Thursday night’s storm in northwest Harris County and hundreds are still dealing with power outages.

Deputies are investigating after a driver struck several live power poles, causing them to topple across the street in southwest Houston Wednesday morning.

All power poles are back up after a car crash resulted in widespread power outages in northwest Harris County Tuesday, according to the Harris County Sheriff’s Office.

You’re getting a little relief on your electric bill as energy charges tacked onto everyone’s bills just went down. But before you spend those small savings, brace your budget for another increase that is coming within a few months.

CenterPoint Energy has lost its Better Business Bureau of Greater Houston and South Texas accreditation due to several issues the BBB has identified, according to its website.

A crash involving an 18-wheeler and another vehicle closed the intersection of FM-1093 and FM-1463 in both directions Tuesday, authorities said.

Classes at Aldine High School have been cancelled on Monday after a vehicle struck a pole on Saturday, causing a power outage.

CenterPoint Energy crews have been working throughout the night and through the frigid cold to turn on the lights for customers along the Washington Corridor in Houston.

Homeowners in the Southwest Crossing neighborhood say they aren’t giving up their fight against a CenterPoint Energy propane storage tank facility that now sits on a site just behind their properties, even though the containers have now been filled.

Apartment tenants across Harris County have been expressing concerns about deplorable living conditions for months. And now, more are speaking up about problems they can’t live with much longer.

Homeowners in the Stone Gate Community want to know what is going on with the power lines in their neighborhood.

An evacuation was underway at the Kemah Boardwalk due to a power outage in the Seabrook area on Wednesday afternoon.

All mainlanes at 610 South Loop are shut down near Highway 288 due to downed power lines, according to TxDOT.

As of 4:23 a.m. Wednesday, 48,576 CenterPoint customers are without power, according to CenterPoint’s Outage Map.

Trent Bailly and six of his closest neighbors went without power for about 42 hours this week amid a heat warning and triple-digit temperatures.

Over 1,000 residents in the Spring area were experiencing power outages on Thursday evening.

Gas prices are pretty high, hovering between $3.50 and $4 depending where you fill up. You would think that more and more people would be looking at electric vehicles. But KPRC2 Investigates has learned that selling Texans on EVs may be an uphill battle. We take a look at what’s being done to address people’s concerns.

Multiple power outages were reported throughout the Houston area due to severe thunderstorms on Tuesday.

A Houston area driver said he got quite the scare on Monday afternoon.

CenterPoint is reporting a total of 49,065 are without power Wednesday due to thunderstorms across the Houston area.

A woman in Spring became concerned when she discovered an oil leak. The oil was dripping onto her property. But when the company that owned the leaky equipment wouldn’t return her calls, she called KPRC 2 investigator Amy Davis.

Get ready for higher natural gas bills in 2022.

A gas leak has closed streets in an area of northwest Harris County.

Crews are working to restore power to thousands across the Houston area Thursday.

CenterPoint Energy is stepping up to help support the people of Louisiana that have lost power due to what is now Tropical Storm Ida.

Fire officials and CenterPoint responded to a gas leak Tuesday afternoon in the Cypress area, according to the Harris County Fire Marshal’s Office.

KLEIN, Texas – Several people were injured Friday in a large natural gas explosion and fire near Klein that prompted an evacuation of some residents in the area. Officials from the Harris County Fire Marshal’s Office said that a crew from Comcast was working in the area and nicked a natural gas line. The crew called in a CenterPoint crew to inspect the line which is when two lines exploded, officials said. Full Screen 1 / 12 Flames shoot from the scene of a large natural gas fire near Klein, Texas, on March 5, 2021. Residents who had their natural gas service interrupted as a result of the incident are urged not to turn any valves or tamper with the natural gas meter for safety reasons.

HOUSTON – Last week’s electric shortage has given some customers a jolt. Some people who were on variable rate wholesale electricity plans now owe thousands of dollars for just one month of power. If you were to switch providers today, Jesson Bradshaw, the CEO of Energy Ogre says rates are not bad. CenterPoint is now going back and correcting that usage data to send to retail electric providers so they know what to charge customers. And if you’re on a switch hold, you can not switch from your provider,” said Davies.

HOUSTON – Some CenterPoint Energy customers contacted KPRC 2 on Thursday and said they had received a bill for more than $200,000. Everyone who contacted KPRC 2 said they received a bill for the same amount -- $202,102,16. In a statement, CenterPoint officials said the power outages caused a technical issue that generated incorrect bill notification emails that were sent to about 27,000 Houston-area customers. “Customers who received an e-mail notification showing an amount due of $202,102.16 for natural gas, should disregard and not pay it as they don’t owe this amount,” officials said in the statement. Officials said the error was only made in the email notification and it was not a billing error.

KPRC 2 Consumer Investigator Bill Spencer has what you need to know to avoid getting ripped off. In the midst of a weather emergency throughout Texas, 46-year-old Tamika Thomas is frightened. I don’t have no $1,200,” Thomas said. Burst water pipes are a problem many Houstonians will be facing over the next several days. If you have had a pipe or pipes burst inside your home, a certified plumber told Spencer you should expect to pay anywhere between $250 and $650 for repairs.

Keep in mind, Centerpoint does not create or generate electricity, all they do is take the electricity and pass it on to customers. That was when Centerpoint started moving around electricity for certain customers. So some customers will see their power back on during the middle of the night,” he added. Mercado said Centerpoint was making good headway getting power back on to customers, but the company hit a new roadblock early Tuesday morning. Mercado said as power plants that are owned by third parties come online, they have to ramp up slowly before being at full power.

HOUSTON Nearly 100 CenterPoint Energy linemen in Houston are heading up to the East Coast to lend a hand. One group was waiting at CenterPoint Energys Sugar Land Service Center to travel. An entire group of over 50 people used to travel together during the trips, but due to COVID-19, theyre having to take new precautions to make sure everyone stays safe.