Ask Amy show notes: How the BBB helps you with consumer issues
You probably check reviews for just about everything, even when you have a problem. Hear from Better Business Bureau President Dan Parsons about using the BBB to get help with issues you are having with a company or business. You’ll learn the review process, how complaints are handled, how the company ratings are scored and why some businesses get kicked out.
FBI, other agencies warn of increase in ransomware attacks against individuals
The Better Business Bureau of Greater Houston and South Texas and the FBI are warning of an increase in ransomware, alerting individuals to be wary of unknown or misleading emails, texts, and phone calls that could lead to individuals installing ransomware on their devices.
BBB warns ‘Secret Santa’ and ‘Secret Sister’ gift exchange is illegal
It’s called the “Secret Santa” or “Secret Sister” and it’s a gift exchange, usually amongst women. It works like this:Secret Sister social media recruitment post (Copyright 2020 by KPRC Click2Houston - All rights reserved.) Secret Sister social media post (Copyright 2020 by KPRC Click2Houston - All rights reserved.) • Report social media posts. Some pyramid schemes try to win your confidence by claiming they’re legal and endorsed by the government.
Baytown prepared meals company failed to reimburse customers after not delivering meals, customers say
The company opened in August 2017, but near the beginning of February 2020, customers say the meals they paid for in advance stopped coming. Six customers reached out to the Houston Better Business Bureau when they say they couldn’t get their money back or the meals. Customers are fed up“It’s been excuse after excuse after excuse,” said Edna Wisdom. Sutton and her attorney told Davis that since KPRC 2 started interviewing customers on Friday, Sutton has refunded about $3,200. Davis told him absolutely.