“I’m tired of mopping up water,” Rose said. At 82 years old and after a stroke and recent seizures, she’s in no shape to deal with the faulty appliance. Sears is now getting Rose’s mother a replacement refrigerator. Warning about service agreements and warrantiesYou should know that warranty packages on appliances and electronics are rarely worth it. If Rose’s mom had saved the money she paid Sears every year, she would have had about $8,000-- plenty to buy her own new fridge and avoid the hassle she got from Sears.