Consumer alert: Texas Department of Insurance warns consumers of scammers posing as employees

phone scam

HOUSTON – The Texas Department of Insurance is warning consumers to be wary of scam phone calls or other communications from anyone claiming to be an employee of TDI.

TDI’s Fraud Unit stated that it has received a report from a customer who was contacted by someone claiming to be a TDI representative, offering to meet at their residence to go over their insurance needs. TDI said that it will only call you when you ask for assistance.

“The individual who received the call did the right thing by not providing any personal information and contacting us,” said Chris Davis, head of TDI’s Fraud Unit. “This may have been an attempt at identity theft or other crime.”

Davis recommends caution if you’re contacted about any financial matter, and you didn’t make the first call. Unless you’re sure of who you’re speaking with, do not provide personal information such as your address, birth date, Social Security number, or any of your account numbers.

Anyone who needs help with an insurance issue or suspects insurance fraud, Call TDI’s Help Line at 800-252-3439 or visit its website at

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