KPRC 2 Investigates getting answers about water bill issues all across the Houston area

From Acres Homes to Houston’s Energy Corridor and up north in the Crosby area, water customers say they are feeling drained over stressful water bill issues. We hear your complaints about paying too much for water. We hear your frustration and fears about unanswered billing concerns, murky brown water from your tap, poor customer service and costly water meter issues.

HOUSTON, WE HEAR YOU!

We are working to get answers. The KPRC2 Investigates team led by Investigator Amy Davis has been working for months to get answers about these water bill issues.

Do you have a water bill issue you would like us to investigate? Send us the details and we will get back to you.