VIDEO: Woman's racist rant against shopper goes viral
LOUISVILLE, Ky. – A Louisville mall is banning a woman caught on video screaming racist and vulgar insults at another holiday shopper.
The expletive-laced tirade was captured on cellphone video by another shopper inside JCPenney at Jefferson Mall Tuesday.
The video shows a white woman berating two Hispanic women at a register after she accused one of them of cutting the line to join another shopper.
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The unidentified woman can be heard shouting "go back to wherever the (expletive) you come from, lady" and "speak English."
She also calls the woman a "nobody" and tells her that taxpayers probably paid for her items because she's on welfare.
Louisville mayor Greg Fischer released a statement Wednesday, apologizing to the women and saying he was "sad and disappointed to see conduct like this."
JCPenney's corporate office also released a statement to the NBC affiliate in Louisville, Wave 3 News that said:
"We are deeply disturbed by the incident that took place at our Jefferson Mall store, in which one customer made extremely inappropriate remarks to two other customers while standing in the checkout line," the release began. "We regret that innocent bystanders – both other customers and a JCPenney associate – were subjected to such discriminatory remarks. We absolutely do not tolerate this behavior in our stores, and are working with our associates to ensure any future incidents of this nature will be addressed quickly and appropriately. In the meantime, JCPenney is asking for the community’s help in identifying the two women who were targeted for such remarks, as we would like to reimburse them for their entire purchase and offer a sincere apology for their experience."
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The mall issued a statement on its Facebook page saying that it is working to identify the woman and bar her from returning.
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Copyright 2016 by KPRC Click2Houston. The Associated Press contributed to this report. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.