As the Houston water department replaces remote read sensors on every water meter in the city, customers will have access to a new portal where they can see how much water they are using hour by hour. The portal also lets you set alerts that will be sent to your phone or email warning you if you exceed a certain number of gallons in a day, week or month. This article explains who has access to the portal and how to set up your account.

At the root of Houston's water bill crisis are tens of thousands of meter reading devices that are no longer functioning. More are failing every day. While Houston Public Works plans to replace the remote read devices on all 500,000 water meters, it is a slow process. We asked for the records to find out where they have already installed approximately 85,000. The water department won't alert you before they replace yours, and you may not even notice a difference when they do. In this video, we show you how you can tell if you have an old remote read sensor or a new one.