Here are the top 10 consumer complaints and how to resolve these problems
2020 was a real dumpster fire of a year. Many people just want to forget it. But the folks at the Consumer Federation of America has compiled consumer complaints from 34 agencies in 18 states to compile the top 10 areas consumer complained about.
Are you paying too much for oil changes? Here is where you can get your oil changed for the cheapest prices
Consumer expert Amy Davis shopped around to show you where to get the lowest priced oil change in our area. The technician may ask you if you want conventional oil, a synthetic blend (which is a mixture of conventional and synthetic oil) or straight-up pure synthetic. Synthetic Blend - This oil is a mixture of conventional and synthetic oils. This oil is not as cheap as conventional oil, but not as expensive as full synthetic oil. The compounds in this oil don’t break down as quickly as those in conventional oil, allowing you to change your oil less frequently.
Car insurance company claws back COVID-19 refund after woman finds another insurer
HOUSTON – If you received a refund or a discount from your car insurance company, you may want to hold on to it. At least one company is making customers pay it back if they decide to leave for another insurer. We told you in April how a lot of insurance companies were refunding customers since roadways were virtually empty in march and April. Houstonian Kelsey Lok’s policy expired in July, but she got her refund in June as a $150 credit on her bill. In July, Lok found a better rate with a different insurance company.
Car insurance companies are sitting on $600 million COVID-19 windfall
HOUSTON – Auto insurers are sitting on a COVID windfall of at least $600 million dollars because of reduced driving during the pandemic. KPRC 2 reported in April how several car insurance companies offered rebates to customers averaging about $60. Nearly one in three of the top 40 auto insurers in Texas are offering no credit or refund to customers. Most of those offering no refund are companies serving higher-risk drivers with no credit or low credit scores. These are the auto insurance companies in Texas’ top 40 auto insurers who haven’t given consumers any sort of refund during the pandemic:
This city in Texas is a finalist for Teslas new U.S. assembly plant
DETROIT Tesla has picked Austin, Texas, and Tulsa, Oklahoma, as finalists for its new U.S. assembly plant, a person briefed on the matter said Friday. Tesla's current U.S. vehicle assembly factory is in Fremont, California, which employs 10,000 workers. The new factory would build Tesla's upcoming Cybertruck as well as be a second site to build the Model Y small SUV. Kevin Stitt, all declined comment on whether their cities are finalists for the plant. However, all reasserted their respective locales would be best suited for the plant site.
How to get the most money for your trade-in
When we did this, the site told us we could expect about $13,200 for the 2015 Audi A4 as a trade-in. When a KPRC 2 employee drove his car over, he checked in and waited about 45 minutes before a Carmax employee offered him $13,000. Take it to a DealershipArmed with the information you have already gathered, you can now take your trade-in to a dealership where you plan to purchase your vehicle. When they tell you how much they will give you for your trade-in, you will already know if you can do better. In this scenario, you can likely make the most money, but there are a few more hassles.
What you ‘auto’ know about car financing before buying a new or used vehicle
Houston – All this week, we are filling you in on what you “auto” know about buying a new or used car. In this segment, we’re talking about financing and a Houston woman who claims one dealership switched her lender without her knowledge. She then took the preapproval letter to Joe Myers Toyota. Williams believes Joe Myers gave her loan to Capital One instead of her credit union because the dealership received more money from Capital One in incentives. - If you secure financing or plan to use a bank or credit union to finance a vehicle, do all of the paperwork with that lender.
GM recalls 814K pickups, cars to fix brake, battery problems
DETROIT – General Motors is recalling more than 814,000 pickup trucks and cars in the U.S. to fix problems with electronic brake controls and battery cables. The first recall covers nearly 464,000 Cadillac CT6 sedans and Chevrolet Silverado 1500 and GMC Sierra 1500 pickup trucks from 2019. Dealers will reprogram the brake computer starting Jan. 27, according to documents posted Thursday on the U.S. National Highway Traffic Safety Administration website. The second recall covers over 350,000 2019 and 2020 Silverado and Sierra 1500 pickups. Starting Jan. 27, dealers will inspect the cables and clean the connectors if needed.