Water main break floods resident’s yard, threatens nearby homes in southeast Houston

HOUSTON – A water main break is causing disruption for residents in a southeast Houston neighborhood Wednesday.

• KPRC 2 viewer’s alert leads to action on major Westchase water leak

The ruptured city of Houston water pipe has flooded the yard of one resident and threatening to flood nearby homes.

• Why Houston drivers may see more potholes after freezing temperatures

One homeowner told KPRC 2 he called 3-1-1, only to be told there were 100 calls ahead of him.

According to 311 records, nine service requests related to water leaks or water main valves were submitted between January 18 and January 26. Online records show those cases were later closed, with the city determining the issue was on private property and not the responsibility of the City of Houston.

City data released last week shows Houston currently has 521 active water leaks. Over the past 30 days, repairs have averaged 18 days, with only 57% fixed within a week, far below the city’s goal of 90%. Officials say extended freezing temperatures are contributing to leaks on both public and private sides of water meters.

If you’re experiencing a similar issue in your neighborhood, report it to 311 and contact your city council member.