HOUSTON – Random and frequent power outages near Sienna Plantation have residents in one neighborhood wondering what's going on.
We first told you about this in January, and seven months later, it's still happening.
Families say it's getting expensive, and is even ruining their appliances.
Noelia Romero has already had to replace several pricey electronics and household appliances, and she's worried more money will have to be spent.
Romero is worried about losing another TV to what she says are "constant" power outages.
"It's so constant sometimes it's 2, 3, 4, times a day," Romero said.
The power is constantly going out at her home in Sienna Village at Anderson Springs.
"The one that got fried, I have it in the repair shop still debating what I want to do next, because repair cost is so high," Romero said. "It already burned one of my microwaves."
Romero says the problem has gotten worse during the 11 years she's lived there.
"I would only have it during thunderstorms, but now it doesn't even have to be severe weather every single day. It's 100 degrees outside, and you have power outages," she said.
She's even brought her complaints to Centerpoint Energy.
"What they tell me is, basically nothing, well, 'I'm sorry, ma'am, I'm sorry,'" she said. "I'm so sick of this situation, nobody's paying attention."
Centerpoint says they are paying attention and tells Channel 2 the problem is two-fold: heavy rains, which lead to heavy growth of trees and vegetation, and wildlife. The company says they have increased tree trimming in the area, and they're working on more wildlife deterrents.
"I just want it to stop," Romero said.
Centerpoint also says they are installing what they call "intelligent grid devices" in the area, so that when a power outage does happen, they can minimize it so it affects smaller numbers of customers.