HOUSTON – Gina Mouser's 17-year-old son Eric has autism. He is nonverbal, making communication extremely challenging.
Recently, Gina Mouser and her son were at a gas station on the north side of Houston when her car wouldn't start, and her son started to panic.
"He expected me to start the car and turn the CD player on and we will be back at home," Gina Mouser said. "Children with autism have restricted behaviors and routines and they don't do well with change."
She said it was 95 degrees outside and she was worried about her son's safety and health, so she dialed 911 for help.
"I explained to the lady on the phone (that) my son is nonverbal. I'm out of battery. Within five minutes three police officers were in the parking lot," Gina Mouser said.
One of those who arrived was Precinct 5 Deputy Constable James Baylis. Gina Mouser said he and his coworkers went above the call of duty.
"We were able to get up to AutoZone just up the road, get the battery installed in the van and get her on the road as quickly as possible," Baylis said.
The mother said she knows this is not a normal call for a deputy constable and is just thankful they were willing to help.
"I'm very thankful to these three officers, and it just restored my faith in humanity, and I wish there were more of these positive stories," Gina Mouser said.