Long wait times to fix city water leaks due to over 1,400 backlogged work orders

Several residents reached out to our Click2Houston help desk after experiencing long wait times to get water leaks fixed in their neighborhood. Officials with the city’s Public Works Department said the reason why water leak repairs are taking longer than normal are because there are over 1,400 backlogged work orders. They said those orders consist of water leaks, valve, and fire hydrant issues. According to officials, the city’s aging infrastructure and weather are to blame.