Exclusive Access: From Ticketing to Takeoff Behind the Scenes with United at IAH
It is a busy time of the year at airports all over the country. Houston Life’s Melanie Camp went behind-the-scenes at IAH for an exclusive look at how United moves people, bags, and planes - from ticketing to takeoff - this time of year. In the video above, United Airlines Customer Service Rep, Timo Gould shows us how to get through check in easier. Next, United Airlines Ramp Service Assistant Manager, Juan Escobar, leads us on a behind-the-scenes tour of the new baggage handling system. Then, United Airlines Regional Ops Manager, Eric Dietz, shows us how United helps keep all the planes moving from all the airlines at IAH from the Virtual Ramp Tower. Watch it all in video above. #AVGEEK