Houston drivers could soon receive parking tickets in the mail rather than on their windshields, under a proposed ordinance up for a vote Wednesday. The change is part of a broader effort to modernize the city's parking enforcement — but some drivers say they're not convinced it's a good idea.

The city of Houston released its parking app five years ago to make it easier for drivers to find a spot and pay for parking. But when you pay and still get a citation, one man said the city makes it tough for drivers to plead their case. KPRC 2 Investigates has advice on what you can do if it happens to you.