Kakoz is among a growing legion of ethnically and racially diverse contact tracers hired by local health departments to help immigrants, refugees and minorities protect themselves during a pandemic that has disproportionately affected people of color.
One call at a time from Southern California to Tennessee, the contact tracers are trying to build confidence in America's public health system.
The contact tracers make cold calls from lists provided by local health departments of people who were reportedly within six feet (1.8 meters) of an infected person for more than 15 minutes.
Elsewhere around the U.S., Nashville has hired contact tracers fluent in Bengali and Nepali, and Ventura County near Los Angeles is recruiting people who speak Mexico's indigenous Mixtec language.
San Diego State University contact tracer, Veronica Pelayo, is the daughter of Mexican immigrants.