KPRC 2 Investigates surprise phone number switch
These days, wherever you go you can take your phone number with you, even if you switch phone carriers. Itโs pretty common and an easy way to keep up with old contacts. Thatโs why a Cypress man was shocked when his phone company disconnected his number and reassigned it to someone else. The number is essential for his business. He called our KPRC 2 Investigates team for help.
Are you having cell phone connection issues on top of everything else?
Houston โ While widespread power and water issues continue, weโre hearing from some people that cell phone service is also a problem and itโs not just because we donโt have power to keep them charged. KPRC 2 reached out to multiple cell phone providers to find out if theyโre having any problems and if so, what is causing the issues and what theyโre doing to restore service. We have generators supporting numerous cell sites and teams in the field refueling these generators as needed. After Winter Storm Uri brought harsh conditions to the US, we are extending relief to AT&T Wireless and AT&T PREPAID customers impacted by the storm. However the majority of Verizon customers should expect minimal service interruptions thanks to overlapping coverage (service from nearby cell sites.)
This $25 per month prepaid cell phone plan can help you save some money
CNET found a somewhat secret prepaid plan from AT&T. Itโs best for people who donโt need unlimited data. The plan is $25 a month, but you have to pay for a full year in advance. Thatโll cost about $300, which is much less than a regular plan. You must select a multi-month plan to find this option because the default setting doesnโt show it.