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Verizon says its 'aware of an issue impacting service for some customers'

Ahmed Humble, Digital Content Producer

FILE - A Verizon retail location is shown in Willow Grove, Pa., Thursday, Feb. 22, 2024. Verizon is buying Frontier Communications in a $20 billion deal that helps bolster its fiber network. (AP Photo/Matt Rourke, File) (Matt Rourke, Copyright 2024 The Associated Press. All rights reserved.)

HOUSTON – Verizon customers, if you’re seeing an SOS message, you’re not the only one and the phone company says it’s aware of the issue.

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Details are limited, so it’s unclear what is causing the outage, but Verizon shared on social media that they are working to find out a solution.

“We are aware of an issue impacting service for some customers,” Verizon said. “Our engineers are engaged and we are working quickly to identify and solve the issue.”

This is a developing story and will continue to be updated as more information becomes available.

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