Texas-New Mexico Power reporting more than 112,000 customers without power as Hurricane Beryl makes landfall

Holly Galvan Posey, Digital Content Producer

Published: July 8, 2024 at 5:32 AMUpdated: July 8, 2024 at 12:29 PM

As Hurricane Beryl made landfall on the Texas coast, power outages have been reported across the region.

As of Monday at 12:27 p.m., Texas-New Mexico Power reported 548 active outages affecting 114,102 customers.

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Before reporting your outage:

Safely check your breakers to see if any have tripped, as this may help you avoid a fee if the problem isn’t with our equipment.
Check if your neighbors are also experiencing an outage, if it’s safe to do so.

To report an outage or hear an updated estimate:

Call 888-866-7456 and select option 1 for updated restoration estimates.
You can report your outage in the automated system or wait for an agent. The system provides updates while you wait.

What TNMP will be doing during storms:

TNMP prepares crews for power outage work in areas expected to be affected by severe weather. Operations crews are on call 24/7 with necessary gear and equipment.
Additional crews can be called in to assist as needed.
For hurricanes, additional crews are staged outside the danger zone and brought in once it’s safe.

Restoration efforts:

The first focus after storms is to restore critical services, including hospitals and public safety facilities.
Crews prioritize fixing damage that affects the greatest number of customers first.
Post-storm outage restoration often requires trimming trees, and trimmed branches may be left on a customer’s property to expedite power restoration for others.

Vegetation management:

TNMP manages vegetation near power lines year-round, intensifying efforts during hurricane season.
Trimming trees beforehand helps reduce power outages during severe weather.