Senior Police Telecommunicator uses her passion to encourage, uplift Houston area officers

Here's what we know

HOUSTON – It’s been a tough week for our men and women in blue in Houston and Harris County.

A senior police telecommunicator at the Houston Emergency Center is helping make a difference in officers’ daily routines and encouraging them in a special way.

“Good morning Westside unit,” Leticia Terrell said to officers who were being dispatched to calls of service.

That’s the voice of Sr. Police Telecommunicator Terrell.

“I dispatch the officers. I’m the voice in the car,” Terrell said.

It’s something Terrell has been doing for over 20 years at the Houston Emergency Center.

“I’ve had domestic violence calls, actors, chasers, and suspects with weapons,” Terrell said.

Now, she’s using her purpose to pray and uplift the men and women who wear the uniform.

“Father God, I just thank you right now that peace is instilled in their life, right now, and the Holy Spirit is their helper,” Terrell said to officers. “It’s too much happening.”

Over the past week, Harris County Precinct 5 Corporal Charles Galloway was gunned down in southwest Houston. Sergeant Ramon Gutierrez was struck and killed by an intoxicated driver, and HPD K9 officer Nate is recovering after being stabbed by a suspect.

“It’s a lot, that’s why I want to encourage my officers because they go out in the wilderness, that’s what I call it, to protect other people,” Terrell said.

Terrell’s words of encouragement mean a lot to officers.

“Those officers are human beings. They are someone’s loved ones and they want to go home like the rest of us,” she said.

Terrell said she will continue to encourage and pray for the officers.

“I’m just going to keep praying that the Holy Spirit gives you guys wisdom as you go to and from your destinations,” she said.

The emergency center said there is a need for dispatchers. If you would like to apply, click here.


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