Southwest delivers bridesmaid's dress to Costa Rica after she forgets to pack it

Dress flown to Costa Rica, hand-delivered to woman by Southwest representative

(Photo by Joe Raedle/Getty Images)
(Photo by Joe Raedle/Getty Images) (Getty Images)

Talk about impeccable service. Southwest Airlines went above and beyond for a Houston woman who forgot to pack her bridesmaid's dress for her sister's wedding in Costa Rica — by delivering it to her the next day.

Grayleigh Oppermann said her excitement turned to dread when she realized she’d forgotten to pack the dress.

“This is my sister’s wedding,” she told "Today." “I can’t even imagine ... I was just sick to my stomach.”

Oppermann's friend, Taylor Kenney, quickly took to Twitter, desperately asking for Southwest’s help.

"@SouthwestAir help!! My friend is in a wedding on Saturday in Costa Rica but she left her bridesmaid dress here in Houston! Can we get her dress on flight #1734 tomorrow??? #WorthATry #BestCustomerService"

Southwest was quick to respond, “We like where you’re head’s at. Mind sending us a DM with her info?”


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