HOUSTON – The Houston Zoo confirmed Thursday that there was a credit card security breach at its gift shops.
According to a spokesperson, the breach was limited to the zoo's two gift shops, which are independently run by third-party vendor Services Systems Associates.
"Before they even start to accept debit cards or credit cards, they should look into ways to secure the information," said Khris Wilson, a zoo visitor.
SSA said the breach happened between March 23 and June 25. The company also said that the malware that caused the breach was found and removed and that all visitors should feel confident using their credit and debit cards in the gift shops again.
In a release, SSA CEO Timothy Brantley said in part: "SSA takes this issue very seriously. As soon as we learned about the attack, SSA began working with law enforcement officials and a third-party forensic investigator, Sikich, to investigate the breach."
"Anywhere, really, use less credit cards. Try to use cash more. That's why I have cash, as well," said Linda Fegans, another zoo visitor.
The zoo issued a statement that read in part: "We ... are working with the authorities to identify the source. In the meantime, we have put measures in place to ensure guests can continue to shop with confidence ... We are deeply sorry that this incident has occurred and sincerely apologize to anyone affected by its outcome."
Guests who believe their credit cards have been compromised should email houstonzoossa@kmssa.com or call 713-533-6699.