DALLAS – When a Dallas woman tried to return $1.4 million worth of merchandise to Neiman Marcus, the department store turned her down, and now she is suing the retailer.
Patricia Walker said her husband, Robert "Bobby" Tennison, was having an affair with Neiman Marcus personal shopping assistant Favi Lo. Walker said Lo received a hefty commission from the gifts he bought, including jewelry, glass sculptures, furs, handbags and other items the lawsuit said he bought from Lo.
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The lawsuit also alleges the store knew about the illicit arrangement but did nothing to stop it because Neiman Marcus "directly profited from Lo's conduct and deceit."
The retailer's return policy said customers may return for credit any items with which they are not completely satisfied.
In court documents, Neiman Marcus and Lo denied the allegations and said Walker's deceptive trade practices claim is groundless.
The lawsuit was filed in Dallas County court in September 2010. A trial date has been set for November 2012.