HOUSTON – In the first four months of Mayor Sylvester Turner's pothole repair program, data indicates that more than 5,000 service requests were received by 3-1-1.
Those requests resulted in 2,472 potholes being reported as repaired between January and April according to records obtained by KPRC 2 Investigates.
The data also showed that only 120 potholes were reported over target, meaning it took longer than one business day to repair them after the city received a report.
READ: City of Houston Pothole Tracking
One of those potholes was left unrepaired since March on Harwin Drive.
"It was just brought to my attention that this is one that actually slipped through the crack," said Eric Dargan, the deputy director of the street and drainage division for public works and engineering at the city of Houston.
Dargan said the pothole was inadvertently sent to another department. He said it would now be repaired within one business day.
Channel 2 Investigates randomly selected six potholes around the city to see if they were repaired on time as indicated. All six appeared to be filled.
To test the city's claims that they are repairing potholes by the next business day, Channel 2 Investigates called in a pothole spotted off Telephone Road in the southeastern part of the city.
The service request was reported closed within one business day, and the pothole has been repaired.
Dargan said the pothole repairs in heavier trafficked areas may only last three to six months, and encouraged drivers to be diligent about reporting problems so repairs can be made.