HOUSTON, Texas – The City of Conroe Police Department has released recordings of 911 calls to KPRC 2 Investigates in connection with Genesee Moreno, the woman who walked into Joel Osteen’s Lakewood Church and started shooting.
Conroe Police Department responded to KPRC 2, stating that it has reviewed calls for service related to Moreno. The review included calls that Moreno was either the “complainant” and/or a “suspect.”
The 21 calls uncovered by KPRC 2 Investigates date back to December 2019. They include calls from family concerned for Moreno, arguments with neighbors and even Moreno making claims against her now ex-husband.
911 Dispatcher: “So, what exactly is your ex-husband saying to you?”
Genesse Moreno: “Well, first of all, he’s texting me. So my numbers say that my professor. My, my philosophy professor? I go to school full time.”
In another call, Moreno claims that her ex-husband’s mother is harassing her.
Genesse Moreno: “His mom is harassing me, telling me that she wants me to go pick him up. So we need to work things out with him if they’re going to file kidnapping charges. Because I have my son and I’ve had him for three years.”
In a separate call, she says her ex-husband is acting as an FBI agent and communicating with her through her professor’s phone number.
Genesse Moreno: “Someone, an FBI agent is contacting me regarding my son and trying to find out where my son is, and wanting to make sure that my son is safe. It has to be him. And they’re using my professor’s phone number.”
In other calls, both Moreno and her neighbors called to lodge complaints against one another.
Neighbor: “She was playing vulgar rap on. She moved it from the driveway to the backyard in between our houses. I’m in the bathtub and I can hear every word.”
Some of those altercations turned physical. Moreno claims she was assaulted while her neighbor says Moreno sprayed her with a hose.
Neighbor: “She sprayed me down with a hose. We’ve had numerous problems with our nuisance in the neighborhood. And she said guns and everything else.”
That same neighbor telling police they feel the need for protection in a separate 911 call.
Neighbor: “Yeah, I’m just stressed to the max. My husband comes home, straps on a gun.”
Moreno: “Okay. If I go outside with my gun.”
911 Dispatcher: “No no no no no, don’t do that. Don’t get yourself in trouble. Just stay in the house.”
These are just a small snippet of the 911 calls provided by the Conroe Police Department.
You can listen the calls and follow the log below (NOTE: personal information has been redacted):
Dec. 27, 2019 at 4:55 p.m. - Welfare Check
Dec. 27, 2019, at 8:07 p.m. - Harassment
June 8, 2020, at 6:05 p.m. - Assist EMS/Fire
February 7, 2022, at 4:04 p.m. - Harassment
RELATED: ‘I’ve been through hell’: Neighbors say Lakewood Church shooter harassed, threatened them for years
February 7, 2022, at 8:14 p.m. -Harassment
June 15, 2022, at 11:55 a.m. - Harassment
June 18, 2022, at 12:55 p.m. - Harassment
July 1, 2022 at 9:43 p.m. - Information
July 4, 2022 at 9:12 p.m. - Threat
July 6, 2022 at 12:04 p.m. - Disorderly Conduct
July 19, 2022 at 10:41 p.m. - Information
August 12, 2022 at 11:35 p.m. - Threat
December 10, 2022 at 6:28 p.m. - Repossession
December 22, 2022 at 11:05 p.m. - Harassment (made in person)
January 9, 2023 at 10:46 p.m. - Information
RELATED: ‘We’re devastated’: Pastor Joel Osteen speaks following deadly Lakewood Church shooting
January 10, 2023 at 2:21 a.m. - Information
March 15, 2023 at 4:32 p.m. - Information
October 24, 2023 at 12:23 p.m. - Information
October 24, 2023 at 5:47 p.m. - Information
November 7, 2023 at 6 p.m. - Disturbance
February 11, 2024 at 3:47 p.m. - Agency assistance
February 12, 2024 at 11:22 p.m. - Information
CONTINUING COVERAGE:
Investigators search Conroe home believed to be connected to Lakewood Church shooter
Child, man injured and suspect killed in Lakewood Church shooting in Houston
Video captures moment gunshots ring out inside Houston’s Lakewood Church
‘I’m gonna die:’ Witnesses describe fear and reactions after woman opens fire inside Lakewood Church