Technical glitch causes headaches for Southwest passengers

Passengers pack a waiting area at Hobby Airport in Houston on April 1, 2019. (KPRC)

HOUSTON – What was described to some Southwest passengers Monday as "tech-related issues" were causing major problems at Hobby Airport.

According to Flight Aware, there were 21 Southwest cancellations nationwide as of 6:10 a.m. and more than 160 delays. Nine of the cancellations and eight of the delays were at Hobby Airport.

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One traveler told KPRC that he was still in the waiting area for a flight he was supposed to board at 5:20 a.m. He said even the PA system in the waiting area wasn’t working.

In a reply to one passenger’s tweet about the issue, Southwest Airlines officials said they were working through some "tech-related issues" and that the entire system was affected.

At 6:22 a.m., a tweet by Southwest Airlines officials indicated that issue was resolved.

NBC News reported that Southwest Airlines, United Airlines, JetBlue, Alaska and Delta all experienced delays because of a problem with a program that monitors the weight and balance of airplanes.