NE Harris County neighborhood left without water for days

HARRIS COUNTY, Texas – Neighbors in Sheldon are fed up after nonstop issues with their water supply, including having no water at all for days.

It's the latest in a long history of water problems for the neighborhood in northeast Harris County.

In Beaumont Place, neighbors said there's something in the water.

Anna Lopez tracked dates and samples of what she said came out of her faucet anytime over the past two years.

Water trickles from Lopez's kitchen faucet sparingly. She also complains of skin irritation.

"Sometimes, nothing will come out," Lopez said.

As it turns out, she's not alone.

Lopez's neighbors joined her in signing letters to be sent to the state's public utilities commission.

Resdients said a well on Flagstaff Lane is not working, meaning there's very little water.

Another neighbor recorded a video Friday around the time crews were working on the well.

Like the well itself, problems there run deep.

For years, a company called Suburban Utility owned the well and three others.

For years, neighbors complained of brown water. And for years, they documented what they saw.

This past spring, the state's Commission on Environmental Quality stripped Suburban Utility of its right to run its water facilities.

Another company, Quadvest, based in Magnolia, was ordered to temporarily manage the facilities.

Since then, neighbors said their rates have skyrocketed, but not much has changed about the water.

The saga does not stop there.

Channel 2 News learned a third company, Undine Texas LLC, will now manage the wells.

On Friday, the Public Utilities Commission made the decision -- issuing an emergency order -- granting Undine temporary rights to do so. It also accused Suburban Utility of abandoning its customers, even subjecting them to "potential health hazards."

In the meantime, there's brown water, or since Monday, little to no water.

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