HOUSTON – Viewers respond differently when asked to describe toll roads in the Houston area.
Ahead of a planned story Monday night on fighting back against the toll road authority when you encounter a billing problem, Channel 2 investigative reporter Jace Larson asked viewers to finish a sentence describing the toll roads.
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"Finish this sentence: Toll Roads in the #Houston area are _______________." read Jace's tweet.
Channel 2 is investigating complaints by area drivers who are unhappy with toll roads. In an investigation set to air Monday night at 10 p.m., Channel 2 will profile a man who was overcharged repeatedly and failed to get the Harris County Toll Road Authority to address his problem until Channel 2 helped.
Channel 2 investigative reporter Jace Larson will show viewers Monday at 10 p.m. how to fight back against the toll road authority, when the best time to call customer service is you will encounter the shortest wait times and how to get an independent judge to hear your case.
Here are some replies from viewers:
Mobile/app users, click here to see the replies.
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Tweet @JaceLarson with your reply or post on his Facebook page.