The big headline for United Airlines is a huge drop in the number of customer complaints from this time last year.
Last June, United was last with the most customer complaints of any U.S. airline and while the airline continues to sit at the bottom this June, the number of complaints is down 70 percent.
Flight issues and customer service were the biggest complaints.
The airline has also improved its on time performance, with 77 percent of all flights reaching their destination on time so far this year.
Federal regulators say customer service is a key issue in its opposition to the proposed merger between American Airlines and US Airways. A bi-partisan group of attorney generals, including Texas AG Greg Abbot agrees. They claim the merger will eliminate competition, drive up prices for consumers and make air travel less customer friendly.
"This industry has a track record of too many planes and too many players unless they can tighten up profitability by tightening up capacity, it's going to be a badly damaged industry," said airline industry analyst Richard Aboulafia.
American and US Airways had hoped to close this deal by the end of September, now they admit this wont happen. As they fight it out in court, both airlines will remain separate and compete against each other.