DALLAS – Southwest Airlines has come under fire in the past for telling passengers they couldn't fly because they're too large to fit in a seat. Now they're in trouble for telling a passenger she couldn't board a flight until she covered up her "inappropriate" cleavage.
Jezebel Avital said she was shocked because she considered her outfit far from racy.
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She refused and boarded the jet anyway.
Her story generated so much talk, Southwest has apologized and offered Avital a full refund as a goodwill gesture.
The airline does say that as part of their policy, they can refuse to transport a customer they believe is dressed inappropriately