The husband of a Galleria shopper who lost a high-end handbag to a thief minutes after she bought it, believes she was followed.
"I think they watched her come out of Louis Vuitton, or saw the shopping bag, and called to someone out in the parking garage," he said.
Local 2 agreed not to identify the man or his wife by name.
The crime happened on May 15.
The victim, 49, had just purchased a limited edition Louis Vuitton Etoile handbag for $7,450, according to a Houston Police Department report. The victim handed the purse and other purchases to a valet, who agreed to put the items in her car, according to her husband.
She did not witness the items going into her car.
When the woman returned to the vehicle approximately 30 minutes later with more items, she noticed her back window was smashed. The purses along with thousands of dollars' worth of other items were missing.
"Nordstrom had invited her to use this valet service; they sent her a special card. She used it and then this happened. There was an expectation it would be safe," the man said.
The victim's husband believes other shoppers have and will fall victim to similar crimes.
May's crime data is not yet available, but the most recent crime data available from HPD notes 60 parking lot crimes within a 2-mile area of the crime scene during the month of April, with 10 reported thefts in "mall parking lots."
Local 2 reached a representative from Nordstrom who said she would further investigate the claim.
"We're really sorry to hear this happened to one of our customers. Mr. **** did reach out to us to let us know about the break-in. We returned his email with a phone call on June 5, but we haven't heard back from him yet. We'd love for him to contact us so we can discuss it and see how we can help,” Nordstrom spokesperson Emily Romans said.
Local 2 left two messages on two separate numbers for representatives of the valet company, with no return phone call.
The Galleria provided the below statement from Greg Noble, general manager of The Galleria.
"The Galleria is committed to providing a safe and secure shopping environment. To do this, we take several proactive security measures, some of which are visible to the public, with others intentionally less noticeable, including maintaining a 24-hour security patrol of our entire mall and surrounding parking areas.
"We encourage our shoppers to always use the following precautions to help ensure their general safety and the safety of their belongings:
"When parking, be sure to lock your car and take your keys with you. Do not leave valuables in plain view in your car. Lock the valuables and all packages in the trunk or out of sight and park in a well-lit area. Make note of where your car is parked and what mall entrance you use. Stay alert to what is happening around you. If you notice anything that appears suspicious, report it immediately to Security or a store employee. You can call for a security escort at any time to accompany you to your car.”