Restaurant Report Card for Sept. 27: Roaches
Whether you're eating high on the hog or you're being thrifty, you expect your food to be clean. It's why we're pointing out violations at a high-dollar steakhouse and a dollar store in this week's Restaurant Report Card.
There was nothing great about the Great Wall Buffet's most recent health inspection. Inspectors said they saw a roach in a container of rice and roaches crawling around under that container at the restaurant at 3333 Telephone Road. The manager wasn't in when KPRC Local 2 stopped by and no one would show us around. Inspectors said they condemned all five pounds of the rice and had the manager call an exterminator that same day.
Right next door, in the same shopping center, inspectors said they found rodent droppings on packaged popcorn, chips and dry beans at Dollar Tree.
Here's something that'll take the sizzle out of your New York strip: Roaches. Inspectors said they found one on a sink in the kitchen of Perry's Steakhouse at 487 Bay Area Blvd.
Inspectors said they found a rodent infestation at Boogie's Chicago Style BBQ at 8035 West Airport.
Inspectors said the bacon at Quizno's at 1113 Commerce was not safe for human consumption because it was off-temperature.
There was more food, including mashed potatoes, greens and rice that had to be condemned at Lucio's at 905 Taft because it was off temperature for more than four hours, inspectors said.
Our A's this week go to Jamba Juice at 11805 Westheimer and Raising Cane's just up the street at 12201 Westheimer.
To see a complete list of restaurant violations in the Houston area, visit www.click2houston.com/restaurantinspections.
How To File Restaurant Complaint
We get our information from the city of Houston Health Department, but many of you have complaints about restaurants in other cities and counties.
Refer to the following list to find out which agency to contact depending on the location of the restaurant:
* For all complaints about restaurants located in the city of Houston, call 311 or file the complaint online.
* Harris County Public Health & Environmental Services inspects and permits all retail food establishments in the unincorporated areas of Harris County as well as in the cities of Tomball, Katy, Jacinto City, Galena Park, La Porte, Morgan's Point, South Houston, Seabrook, El Lago, Southside Place, Hunter's Creek, Piney Point, Bunker Hill, Jersey Village, Spring Valley, Deer Park, Humble, Waller, and West University Place. If you believe you have become ill from ingesting food from an establishment in unincorporated Harris County or in a city inspected by Harris County, please file a complaint at http://www.hcphes.org/eph/foodcomplaint.ht or call them at 713-274-6300. If you are concerned about a food establishment's operations such as cleanliness, food handling procedures, etc., please file a complaint at http://www.hcphes.org/eph/complaints.htm.
* To file a complaint about a restaurant in Montgomery County, call the Montgomery County Health Department at 936-539-7839.
* To file a complaint about a restaurant Galveston County, call the Galveston County Health Department at 409-938-2300. Use this link to speed the process and file your complaint electronically, or send an email to email@example.com.
* To file a complaint about a restaurant in Brazoria County, contact the Brazoria County Health Department.
* To file a complaint about a restaurant Fort Bend County, contact the Fort Bend County Health Department.
If you have a news tip or question for KPRC Local 2 Investigates, drop them an e-mail or call their tipline at (713) 223-TIPS (8477).
Copyright 2012 by Click2Houston.com. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.